Brandon Clemons | Page 12

Great salesman with a great price Walking in, I was greeted right away, looking younger tends to steer salesmen away but Brandon Clemens took the time to see what I was interested in a Walking in, I was greeted right away, looking younger tends to steer salesmen away but Brandon Clemens took the time to see what I was interested in and in the end everyone won. I got my Q3 at a great deal, and the process was as simple as can be. More

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Failure as promised when selling Audi new car We purchased a brand new Audi A5 S line with 7-year comprehensive insurance from Audi Ontario recently. At the date of purchase, the sale guy, named B We purchased a brand new Audi A5 S line with 7-year comprehensive insurance from Audi Ontario recently. At the date of purchase, the sale guy, named Brandon Clemons, told both my husband and me that this car is covered completely, including even repair of a small chip on the car by this dealer. However, after a few months, we found that the car windshield cracked itself when my husband parked the car yard under the sun at his work place. We contacted this dealer as soon as we has seen this issue. It was unbelievable that both Mr Clemons and his boss refused to fix the car. Instead of, they asked us to pay $961.32 in order to get the car fixed. We are very upset by such dishonest dealer and such bad services to their customs. I would not recommend people to go with them. More

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Well Worth the Visit We had a pleasant experience buying at Audi Ontario, and I would certainly recommend them to a friend. We had been shopping around for a specific vehi We had a pleasant experience buying at Audi Ontario, and I would certainly recommend them to a friend. We had been shopping around for a specific vehicle for several weeks, and found the car we wanted at a fair price (with only a little haggling) at Audi Ontario. Every member of the floor/sales team and support staff was great - they were welcoming and attentive without being pushy. We visited two other area dealerships - Mission Viejo and Van Nuys - prior to Audi Ontario. The Van Nuys experience was also rather positive (we had a lousy experience in Mission Viejo), but Ontario's sales team was superb. We specifically worked with Brandon Clemons, who was excellent! He has a great personality without coming across as a stereotypical "car salesman," patiently answered every question my wife and I had about the vehicle and terms, and courteously but unobtrusively followed-up after our initial visit and test drive. I know that he was just doing his job, but it actually felt like he cared about us as customers. The only "downside" to our visit came after we had agreed on a price and headed to finance. I don't want to name anyone for an external audience, but as the last step in our purchase, our experience with finance was a bit off-putting. With regard to the nuts and bolts, this was actually one of the easier car purchases I've made over the past 20 years - everything was clearly presented, the terms matched what was described on the floor, and there was only a mild "upsell" in finance for warranties and other add-ons. But, unlike our experience with Brandon, the finance person was cold, came across as uncaring, was impatient with the few questions we had about particular terms, and overall seemed indifferent to the fact that we were customers making a significant purchase. Honestly, if the other aspects of the experience weren't as positive, we might have left the deal on the table and continued our search. With that said, we're very happy with our Audi, the overall experience with Audi Ontario was very good, and I'd certainly consider buy another vehicle from them. More

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Great service and a great dealership This new Audi dealership is great! Brandon Clemons really helped me narrow down my choices and got right to business. I am very happy with my purchase This new Audi dealership is great! Brandon Clemons really helped me narrow down my choices and got right to business. I am very happy with my purchase and the service that they provided. Plus it was a great deal on the Audi A4. More

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A6 Purchase Excellent Team.. Slsm Brandon Clemons and F&I Kevin Bolden were very professional and courteous. Would recommend to friends and family. Given their pr Excellent Team.. Slsm Brandon Clemons and F&I Kevin Bolden were very professional and courteous. Would recommend to friends and family. Given their professionalism, I would expect the same from their service dept. Wife loves the car More

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