Some months ago a took a test drive of a Corvette with
Brandon. Impressed with his knowledge and congenial manner, I decided that when I made the purchase, I would deal with him.
A month or two later
Brandon. Impressed with his knowledge and congenial manner, I decided that when I made the purchase, I would deal with him.
A month or two later I decided to make the purchase and called Brandon who, unbeknownst to me, was on his day off. This is when Brandon displayed his commitment to customer service, meeting at the dealership to effectuate the purchase. But there is more…
The vehicle had to be transported from a sister dealership in Gainsville. Knowing he was scheduled to have the day off, I told Brandon he should leave while I waited, but he would have none of it.
In the hours we waited, we discussed many things and I got to know Brandon better than most customers get to know their salesperson, which allows me to say without hesitation or reservation that this was the best car purchasing experience I have ever had and that if the rest of the staff are anywhere near his level of professionalism then Palm Chevrolet is indeed in good hands.
An excellent experience and I would be proud to highly and unabashedly recommend Palm, and particularly Brandon, to anyone looking to purchase a vehicle.
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by salangford
Verified Customer
Verified Customer
Oct 01, 2024 -
Palm Chevrolet responded
Thank you so much for your detailed and wonderful review! We're thrilled to hear about your excellent experience with Brandon during your Corvette purchase at Palm Chevrolet. His commitment to customer service truly shines, and we appreciate your recognition of his professionalism and personable approach. Your feedback about the entire process means a lot to us. We’re grateful for your recommendation and look forward to serving you again in the future! Enjoy your Corvette!
Best,
The Palm Chevrolet Team
Good people.
Pleasure to work with them while getting a new truck. Overall happy with my purchase
Pleasure to work with them while getting a new truck. Overall happy with my purchase
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by martyajr123
Verified Customer
Verified Customer
Sep 25, 2024 -
Palm Chevrolet responded
Thank you for your review! We're glad to hear that you had a positive experience working with us at Palm Chevrolet while getting your new truck. Your satisfaction means a lot to us, and we appreciate your feedback. We look forward to seeing you again!
Best,
The Palm Chevrolet Team
I was greeted and welcomed very nicely.
As soon as I stepped out my car. Salesman Brandon listen and understood what I wanted. He let me test drive. Made sure I was happy and satisfied wit
As soon as I stepped out my car. Salesman Brandon listen and understood what I wanted. He let me test drive. Made sure I was happy and satisfied with the car and he helped me on getting my new ride the same day. :)
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by tipper85
Verified Customer
Verified Customer
Sep 18, 2024 -
Palm Chevrolet responded
Thank you so much for your wonderful review! We're thrilled to hear that Brandon provided you with a great experience at Palm Chevrolet. It's fantastic that he understood your needs, allowed you to test drive, and helped you get your new ride on the same day. We look forward to assisting you again in the future! Enjoy your new vehicle!
Best,
The Palm Chevrolet Team
Experience was good, however nothing special - I have
bought multiple new cars and it was a pretty standard transaction - I did not like that the loan rate was held to the very end and over 7% - I comple
bought multiple new cars and it was a pretty standard transaction - I did not like that the loan rate was held to the very end and over 7% - I completely understand Chevrolet does not make the rates but please be more up front and honest on the rates - I asked multiple times and was told not to worry as my credit score was over 800 but did not like that it was held towards the end and that I was told to move my insurance over and everything to the new car first before we even got to the finance office where I was ready to walk out and reverse everything - YOUR SO LUCKY THAT I GOT LUCKY WITH AWESOME PARENTS!!!
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by jrcra7081
Verified Customer
Verified Customer
Sep 16, 2024 -
Palm Chevrolet responded
Thank you for sharing your experience with us. We're glad to hear that your overall transaction was good, but we understand your concerns regarding the transparency of the loan rates. It’s important for us to provide clear and upfront information, and we appreciate your feedback for improvement.
We hope that you still love your new Chevrolet and encourage you to reach out to us if you have any further questions or need assistance. Thank you for choosing Palm Chevrolet, and we hope to see you again!
Best,
The Palm Chevrolet Team
great sales rep very good service he helped us out
througjt the whole transaction great job
througjt the whole transaction great job
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by kpatel1208
Verified Customer
Verified Customer
Sep 03, 2024 -
Palm Chevrolet responded
Thank you for your kind words! We’re thrilled to hear that you had a great experience with our sales representative at Palm Chevrolet. We pride ourselves on providing excellent service and support throughout the transaction. We appreciate your feedback and look forward to serving you again in the future!
Best,
The Palm Chevrolet Team
Salesperson Brandon shared excellent customer service by
going above and beyond during the sale and after he made sure we were satisfied with every step of the process
going above and beyond during the sale and after he made sure we were satisfied with every step of the process
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by ccopher
Verified Customer
Verified Customer
Aug 19, 2024 -
Palm Chevrolet responded
Thank you so much for your wonderful feedback! We're thrilled to hear that Brandon provided you with excellent customer service and went above and beyond to ensure your satisfaction. At Palm Chevrolet, we strive to make every customer's experience exceptional. We look forward to seeing you again soon!
Best,
The Palm Chevrolet Team
Very professional from top to bottom ,Brandon was
especially helpful. Would recommend the dealership to everyone .
My wife and I had a great experience compared to dealerships we have dealt with in
especially helpful. Would recommend the dealership to everyone .
My wife and I had a great experience compared to dealerships we have dealt with in the past.
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by larryl2
Verified Customer
Verified Customer
Aug 14, 2024 -
Palm Chevrolet responded
Thank you so much for your kind words! We’re thrilled to hear that you and your wife had a great experience at Palm Chevrolet. Brandon will be delighted to know that you appreciated his assistance. Your recommendation means a lot to us. We look forward to seeing you again!
Best,
The Palm Chevrolet Team
They are truly amazing and very friendly.
We Felt very comfortable during the hole process. Everything was superb.
We Felt very comfortable during the hole process. Everything was superb.
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by heatherjones198989
Verified Customer
Verified Customer
Aug 14, 2024 -
Palm Chevrolet responded
Thank you for your wonderful review! We truly appreciate your kind words about our team at Palm Chevrolet. We're thrilled to hear that you felt comfortable and that the process was superb. We look forward to welcoming you back for your next visit!
Best,
The Palm Chevrolet Team
Awesome great to deal with BRandon was Great this my
second purchase in three years
second purchase in three years
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by turnedjunior
Verified Customer
Verified Customer
Aug 13, 2024 -
Palm Chevrolet responded
Thank you for your fantastic review! We truly appreciate your loyalty to Palm Chevrolet, and we're thrilled to hear that Brandon provided you with excellent service during your recent purchase. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you again!
Best,
The Palm Chevrolet Team
The best experience ever!
! Thanks to Mr Daniel's and Mike Gonzalez. Great human beings. The whole crew that assisted me were awesome. Really, it was the first time that I fel
! Thanks to Mr Daniel's and Mike Gonzalez. Great human beings. The whole crew that assisted me were awesome. Really, it was the first time that I felt so relaxed and familiar in a dealership. I hope that it never changes. I know that God was there with me and them. Please keep up with your good manners and work. ( I don't remember the 2 gentleman names that my salesman brought me to.. ) Thank you
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by C.Enid Gonzalez
Verified Customer
Verified Customer
Aug 02, 2024 -
Palm Chevrolet responded
Thank you so much for your kind words! We’re thrilled to hear that you had the best experience ever at Palm Chevrolet. It's wonderful to know that you felt relaxed and at home in our dealership, and we appreciate your recognition of Daniel and Mike along with the rest of our awesome team. We look forward to welcoming you back on your next visit!
Best,
The Palm Chevrolet Team