Brandon Downing

The dealership was very welcoming. We were assisted in a short amount of time. Our salesperson Gregg was very helpful and courteous and gave us time to respond or ask questions as we w We were assisted in a short amount of time. Our salesperson Gregg was very helpful and courteous and gave us time to respond or ask questions as we went along. Tyler in Finance was very helpful, also. He explained everything very well and gave us time to ask questions. Overall experience: very good.(I show a classic car and have always been a very detail oriented guy on car appearance. I was a little disappointed in the detailing of our new car. There are also a couple of light scratches on the driver’s side, but Gregg has helped me resolve that.) More

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I was a serious out-of-state buyer for Edmond Hyundai’s 2019 Porsche Cayenne Turbo, VIN WP1AF2AY5KDA81705. I was financed, communicating directly with the salesperson, and prepared to move forward pending 2019 Porsche Cayenne Turbo, VIN WP1AF2AY5KDA81705. I was financed, communicating directly with the salesperson, and prepared to move forward pending a Porsche pre-purchase inspection. The Porsche inspection materially changed the transaction. Porsche Oklahoma City documented major issues including A/C blowing hot with a leaking evaporator, coolant pump leakage, belt tensioner oil leakage, front tires at 4/32 with alignment needed, and rear brake wear. The Porsche repair estimates shown to me totaled well into five figures. When I raised these findings, the dealership minimized the Porsche inspection and suggested Porsche was just trying to make money. A sales director also pressured me by saying many other people had called on the vehicle and that it would be put back on the market if I did not buy it. My concern is not that a used vehicle had issues. My concern is that this vehicle was being actively marketed as retail-ready, and when a Porsche dealer inspection documented significant repair needs, the response was pressure and minimization rather than transparency. I chose not to proceed. Based on this experience, I would strongly recommend that any buyer of a high-end used vehicle from this dealership obtain an independent manufacturer-level inspection before purchase and review all findings carefully before relying on the dealership’s used-car inspection or warranty representations. More

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