Brandon Esch
Brandon Esch at North Country Ford of Jasper

Brandon Esch

Sales

North Country Ford of Jasper

4100 Hwy 78 E
Jasper, AL 35501

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4.3
11 Reviews
4.3

11 Reviews

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11 Reviews of Brandon Esch

September 08, 2025

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Employee Rating

Brand new vehicle blew up on interstate and caught fire. Was at this dealer for 4 months before they fixed. Did not receive a loner till last week. 4 days after picking up engine light is on with a fuel sys More

by jennyluhrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 09, 2025

North Country Ford of Jasper responded

We are very sorry to hear about your experience. It appears that these issues took place prior to our ownership of this dealership. Grey Wolf Automotive Group took over in June, and we have not owned or operated the store for the last 4 months referenced. That said, we would love the opportunity to work with you directly. Our new team is committed to providing a much higher level of service, and we would be glad to assist in addressing your concerns and helping you move forward with confidence. Please reach out to us (ask for Michael or Greg) so we can personally work toward a resolution. North Country Ford of Jasper Your New Ford & Pre-owned Dealership Near Me

Sep 09, 2025

jennyluhrs responded

No sir. The truck was not touched until the new ownership took place and North Country took care of the problems that resulted in the fire. The truck was left there on April 29th w the previous owners but they didnt touch due to the buyout. Then after the buyout in Aug North Country did all the repairs from the fire. But its not fixed. The engine light is on.

September 05, 2025

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Employee Rating

A disappointment when it was Bill Penny Ford, and still a disappointment, my truck had a new boat motor put in. It is leaking oil from the motor. They had to do reseal on it and when I went to pick it up, ch More

by Hoblynrodeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 09, 2025

North Country Ford of Jasper responded

We are very sorry to hear about your experience with our service department. This is not the standard of quality we expect for our customers. We would love to have a different technician carefully reexamine your truck and complete any necessary repairs to ensure the issue is fully resolved. Your satisfaction and trust are important to us, and we want the opportunity to restore your confidence in our dealership. Please contact us so we can make arrangements right away. North Country Ford of Jasper Your New Ford & Pre-owned Dealership Near Me

August 15, 2025

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Fast and easy! They communicated with me on everything promptly. I Will Be back! And I’d recommend to anyone. More

by Kaden.Nicholas
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 13, 2025

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Bought a used truck recently, the sales team was great and easy to work with. I have had several vehicles through the service department there. The service manager David Sparkman and service advisor Raque More

by TRYME1899
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 13, 2025

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Makes you feel right at home, just like family! ! The walker county way!!! Would refer my family and friends any day!!! More

by Price.mellie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 12, 2025

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Great hometown people. The process of completing input to system was a bit slow, otherwise great buying experience. Hope to see business continue to thrive. More

by teddyratliff8239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 04, 2025

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Brandon was so helpful and patient while I walked through the process of trading in my car for the next one. He was knowledgeable and made the process easy. More

by jtb_006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Sanchez

July 11, 2025

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Employee Rating

The sales was smooth and easy but my trade still has not been paid off almost 30 days later. I will make the second payment since the trade on Monday. Dealership will not respond to calls or text More

by tm-walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

June 27, 2025

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Employee Rating

They were very courteous and helpful. Honest and upfront about the vehicle. And a great job helping with financing More

by Roncrumbley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 14, 2025

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Employee Rating

Brandon was awesome! He has been working with me for about 6 months to get me into the car I wanted. He was more than patient. He listened to my budget and made the sale More

by tm-walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
1

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