Gregory Anthony

CAUTION: Deceptive Omissions, Concealed Damage & Zero Post-Sale Support Do not trust this dealership’s word or their provided vehicle history reports blind. I purchased a 2024 Ford F-150 from North Cou Post-Sale Support Do not trust this dealership’s word or their provided vehicle history reports blind. I purchased a 2024 Ford F-150 from North Country Ford of Jasper, dealing with sales reps Kyle Jett and Brandon Esch (Baby Bean). During the sales process, this truck was represented by their team as a completely "accident-free" vehicle, heavily backed by a clean CARFAX report they provided to induce the sale. On top of that, they verbally promised me they would be fully helpful and supportive in handling any complications or issues that arose post-sale. That promise was entirely empty. Two weeks into ownership, I had the hood open to disconnect the battery terminal so I could replace a light. While inside, I discovered hidden internal front-end collision damage. The headlight housing itself is cracked, and every single critical mounting bracket is entirely sheared in half from a previous physical impact. The entire housing is structurally compromised and is only being held in by a small plastic push pin and tension from the front grille trim. This concealed impact directly explains the slightly misaligned front bumper present at sale. While a buyer should always perform a thorough check, I made the mistake of trusting their word, their professional intake inspection standards, and the clean CARFAX. This is a severe violation of Federal Motor Vehicle Safety Standard No. 108 (which mandates securely mounted, legal headlights) and the Alabama Deceptive Trade Practices Act. A vehicle in this condition should never have passed a professional dealer intake inspection. Since discovering this damage, I have reached out across every single communication channel. I have sent high-definition physical evidence via email, followed up with text messages, and attempted direct phone calls with voicemails. I have been met with absolute silence. Zero help, zero response, and zero accountability from General Manager Gregory Anthony and his sales team. Once they take your money and you drive off the lot, their "promises" disappear, and they will completely ghost you—even when it comes to selling dangerous, non-compliant vehicles with concealed structural damage. More

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Ford has gone to xxxx. Came in for recall could not find recall.can not find anyone in dealership Came in for recall could not find recall.can not find anyone in dealership More

by MELISSADE29 Verified Customer Verified Customer

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Great Customer Support that really took care of my needs and answers very upfront and took the time to take care of my needs and answers very upfront and took the time to take care of my needs More

by JAMIEMORGAN47 Verified Customer Verified Customer

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Did a good job took little over 1 1/2 hrs for a oil change but overall everyone was very nice change but overall everyone was very nice More

by Michael.haley93 Verified Customer Verified Customer

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They are fast, thorough, and efficient…very pleased with their service and knowledge. They actually answer the phone when you call …the last employees of the previous owners never did!!! So THANK YOU!!! their service and knowledge. They actually answer the phone when you call …the last employees of the previous owners never did!!! So THANK YOU!!! More

by Bonnie Verified Customer Verified Customer

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Great prices, friendly staff, they’ll take care of your wants and needs and get you in the vehicle you want at whatever price you wanna be at wants and needs and get you in the vehicle you want at whatever price you wanna be at More

by JHUMBER76 Verified Customer Verified Customer

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We just had the absolute best car buying experience ever! !! If you are looking to buy a Ford I would highly recommend visiting North Country Ford and ask for Shiela. !! If you are looking to buy a Ford I would highly recommend visiting North Country Ford and ask for Shiela. More

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Raquel Edmondson was great and a pleasure to deal with. The other advisor was rude and didn’t pass on any messages to Raquel Thanks Stuart and A Angela Scott The other advisor was rude and didn’t pass on any messages to Raquel Thanks Stuart and A Angela Scott More

by STEWART1256 Verified Customer Verified Customer

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Fast and easy! They communicated with me on everything promptly. I Will Be back! And I’d recommend to anyone. They communicated with me on everything promptly. I Will Be back! And I’d recommend to anyone. More

by Kaden.Nicholas Verified Customer Verified Customer

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Makes you feel right at home, just like family! ! The walker county way!!! Would refer my family and friends any day!!! ! The walker county way!!! Would refer my family and friends any day!!! More

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