Brandon Garcia

I am very dissatisfied with the service of late with my truck. I was charged $22 of an environmental fee of which I had no fluids and no tires looked at changed or replaced. All I had was a $12 plastic pie truck. I was charged $22 of an environmental fee of which I had no fluids and no tires looked at changed or replaced. All I had was a $12 plastic piece installed on my ram box locking system on my ram box. when I asked the young man who took my money to pay for this what it was for he couldn’t explain it. All he said is it something that y’all do and you do it to everyone and he just can’t explain it, but it is a charge that’s on our ticket. I bought my vehicles from the North Pekin store and as far as I’m concerned, I’m gonna start looking for another Dodge dealer that’s in the area that can maybe take over my vehicles maintenance.. More

by dalequickle Verified Customer Verified Customer

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They do a good job at service and very friendly They back up their work back up their work More

by watsonbob Verified Customer Verified Customer

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The people are always helpful and polite. My questions were answered giving me the confidence the technician will do the job right My questions were answered giving me the confidence the technician will do the job right More

by oldwino Verified Customer Verified Customer

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Uftring Pekin hs always been great to work with, from the service writer to the GM. Very nice knowing I can walk in and everyone is friendly even if I am just there to get an oul change. service writer to the GM. Very nice knowing I can walk in and everyone is friendly even if I am just there to get an oul change. More

by jhnsmock Verified Customer Verified Customer

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My experience Uftring Pekin was excellent from beginning to end. Chris Stewart and Ian Lot were awesome. I purchased a very nice vehicle and awe’re awesome. I purchased a very nice vehicle and a fair price to end. Chris Stewart and Ian Lot were awesome. I purchased a very nice vehicle and awe’re awesome. I purchased a very nice vehicle and a fair price. There were a few issues that were noted, and the team was eager to fix them and provide outstanding customer satisfaction for me! More

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No appointment but got oil change and tire rotation really quick. Great service, great to work with. really quick. Great service, great to work with. More

by nytmovz2 Verified Customer Verified Customer

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My truck was in 3 different times due to issues with body damage caused at the dealer ship. They replaced throttle body, map sensor and 1 plug I had issues with. When I originally drop it off I asked them to damage caused at the dealer ship. They replaced throttle body, map sensor and 1 plug I had issues with. When I originally drop it off I asked them to rotate my tires in addition to the other work. They called, said truck was ready for pick up I go and inspect and noticed my tires weren’t rotated went in and asked about it. We discussed the tires and decided they would do it when in for the damage.So we scheduled it dropped it off. Again they called said truck was ready went to pick it up and noticed tires still not rotated. I go back inside again we decide it will done when the new running boards came in. I use my truck a lot so I couldn’t leave it. The running boards are in so we scheduled it went in and waited left when done got home tires not rotated. They did in the beginning offer a refund but I wanted my tires rotated so I said. Now would I recommend them to family and friends, absolutely they have always done great work. My point is always follow up and if something isn’t right fix it then don’t wait. Seems there was a lot of miscommunication on both side. I do recommend Uftring in Pekin, the do great plus I have purchased a few automobiles from them as well. More

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Oil change - courteous service department employees, timely service, clean waiting area, garage area clean, well organized timely service, clean waiting area, garage area clean, well organized More

by pattiwagner23 Verified Customer Verified Customer

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Got me right in and out everything works great. Timing was great as well! Thank you Brandon and Dave for always getting it done Timing was great as well! Thank you Brandon and Dave for always getting it done More

by nateschneider86 Verified Customer Verified Customer

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They got the service done on time and had a better price than I was originally quoted. than I was originally quoted. More

by tnkallday Verified Customer Verified Customer

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