Brandon Garcia | Page 3

My truck was in 3 different times due to issues with body damage caused at the dealer ship. They replaced throttle body, map sensor and 1 plug I had issues with. When I originally drop it off I asked them to damage caused at the dealer ship. They replaced throttle body, map sensor and 1 plug I had issues with. When I originally drop it off I asked them to rotate my tires in addition to the other work. They called, said truck was ready for pick up I go and inspect and noticed my tires weren’t rotated went in and asked about it. We discussed the tires and decided they would do it when in for the damage.So we scheduled it dropped it off. Again they called said truck was ready went to pick it up and noticed tires still not rotated. I go back inside again we decide it will done when the new running boards came in. I use my truck a lot so I couldn’t leave it. The running boards are in so we scheduled it went in and waited left when done got home tires not rotated. They did in the beginning offer a refund but I wanted my tires rotated so I said. Now would I recommend them to family and friends, absolutely they have always done great work. My point is always follow up and if something isn’t right fix it then don’t wait. Seems there was a lot of miscommunication on both side. I do recommend Uftring in Pekin, the do great plus I have purchased a few automobiles from them as well. More

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Oil change - courteous service department employees, timely service, clean waiting area, garage area clean, well organized timely service, clean waiting area, garage area clean, well organized More

by pattiwagner23 Verified Customer Verified Customer

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Got me right in and out everything works great. Timing was great as well! Thank you Brandon and Dave for always getting it done Timing was great as well! Thank you Brandon and Dave for always getting it done More

by nateschneider86 Verified Customer Verified Customer

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They got the service done on time and had a better price than I was originally quoted. than I was originally quoted. More

by tnkallday Verified Customer Verified Customer

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Have had our 209 Nissan Altima into this dealership numerous times since it was purchased with an extended warranty.. Two times this year there have been problems. Several months ago it was in an The p numerous times since it was purchased with an extended warranty.. Two times this year there have been problems. Several months ago it was in an The power steering rack was replaced. Also during that same time period the serpentine belt was replaced twice as well as the power steering pump. After the power steering pump was replaced leaked power steering fluid on my mom's concrete driveway. It was on a Friday night that I discovered this & thought it was transmission fluid. Both Uftring Chrysler Dodge Jeep & Uftring Nissan refused to look at it on Saturday. So, I drove to Uftring Nissan. At first they refused to look at it. I told them i wanted transmission looked at because I was afraid to drive it over the weekend. Showed the technician the picture of fluid on driveway. I also explained it had just had 3200 worth of warranty work done at Uftring Chrysler Dodge Jeep & I shouldn't be having problems like this, wanted problem checked that day to make sure i wasn't running a major component like transmission or power steering pump. They did agee to check it. After checking it they said fitting on power steering pump was leaking. They topped off power steeringfluid. And said to take back to Uftring Chrysler Dodge Jeep for repairs. Gave a printout of problem.Took back to Uftring Chrysler Dodge Jeep & repaired fitting. Got car back & was making noise when turning steering wheel. We're told "it's air in the system. It'll work itself out in a couple weeks". However it never did. Not long ago had an oil change done where they did an inspection. During the inspection they noted that cv axel needed replaced. Which I was told should have been discovered during the rack replacement you had done. The a/c wasn't working. Setup appointment with Uftring Chrysler Dodge Jeep to bring car in 7/3/25. This time we were given a rental/loaner for the week it was being worked on. Last time we were without transportation for three weeks while it was in for repairs. Which severely inconvenienced us. So, the cv axel & a/c compressor were replaced..under warranty. However, i was told by Brandon Garcia we need struts. Which we put front struts on last July. Took it somewhere else and they did another free inspection. Checked it out & said it DOESN'T need struts. Also was told the whining is from power steering needing to be bled. More

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I appreciate the staff and technicians that take care of our needs as customers.excellent customer service,thank you! our needs as customers.excellent customer service,thank you! More

by teabernathy22 Verified Customer Verified Customer

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Uftring Jeep has provided great service and vehicle advice to me and my wife. I have recommended them to many of my friends and relatives. They will continue to receive my business in forth coming ye advice to me and my wife. I have recommended them to many of my friends and relatives. They will continue to receive my business in forth coming years. Good parts and timely service when critically needed has kept me coming back. More

by labdog3 Verified Customer Verified Customer

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Did a good job. Was able to get me in when I wanted to and not have to wait several days. Was able to get me in when I wanted to and not have to wait several days. More

by susieqsclown Verified Customer Verified Customer

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Very friendly, efficient, and helpful. Great great great great great great great great great great Great great great great great great great great great great More

by Detailerstraining Verified Customer Verified Customer

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I felt like they were condescending to me as a woman. Acted like my camera was messed up because it was wet from rain. Seriously? Then the hesitation in the transmission is still occurring. I won't be t Acted like my camera was messed up because it was wet from rain. Seriously? Then the hesitation in the transmission is still occurring. I won't be taking back a third time for them to tell me that they can't recreate the hesitation. The did do my brakes. They weren't squeaking before they fixed them but they are now. It's not supposed to happen like that. More

by WOOD1022 Verified Customer Verified Customer

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