"Pleasure to work with, Very knowledgeable and easy to..."
Pleasure to work with, Very knowledgeable and easy to work with. I will defiantly be back and I will be sending friends and family his way.
"I have purchased 8 cars in 11 years. This was THE BEST..."
I have purchased 8 cars in 11 years. This was THE BEST car buying experience I’ve ever encountered from the minute I walked in the door. Brandon was so patient and a great listener. He never pushed me or came off like a person only wanting a sale. I worked in sales for a decade so sales knows sales and he was phenomenal.
Linzie was also a pleasure to work with. He truly took care of me in making a deal and ensuring I got exactly what I wanted with the numbers. He made the buying experience so easy and has been extremely diligent with his communication.
Bob made the signing of paperwork feel like two old friends catching up. He thoroughly explained my gap and extended warranty policies and was truly personable.
Zack is the BMW master. He really showed me every feature on my new X5 and I drove away confident in knowing all the capabilities my car has to offer.
If there is a dream team in the car sales, management, finance and education industry, it would be Brandon, Linzie, Bob and Zack. This team is undefeated and I would know (again 8 cars 11 years by choice). I’ll be relocating out of state but I PROMISE I will make the drive back to BMW West for car #9 when the time comes because I can’t put into words how wonderful my experience was. Thank you Brandon, Linzie, Bob and Zack.
"I just purchased my 4th BMW, (1st from BMW of West St..."
I just purchased my 4th BMW, (1st from BMW of West St Louis) and my experience was amazing. Brandon goes above and beyond for customer service! After I made the drive from Illinois to test drive a vehicle that had unfortunately been purchased that day, Brandon was able to find me another X5 that suited my desires far better than the one I had made the drive to see. From start to finish, with Brandon, and Bob in the Finance Department, this purchase was seamless, and an actual enjoyable dealership experience. It is apparent that the staff at BMW of West St Louis puts their customer first and truly pays attention to the customer's needs. Thanks again so much for a top-notch buying experience!
"In the 25 years we have driven BMW vehicles, Brandon..."
In the 25 years we have driven BMW vehicles, Brandon Giganti is the most extraordinary salesman with whom we have had the opportunity to work. He is an active listener, asking follow-up questions to confirm exactly what we wanted in our new cars. He has a remarkable expertise about all BMW vehicles, including what will be coming out in the future. He has excellent, positive verbal skills. He gave us several hours of his undivided attention and time to show us different cars, let us test drive them, answer our questions, and show us the costs. He has a way of understanding our point of view. He has a can-do-attitude. Thanks to Brandon and the outstanding BMW vehicles at incredible prices, we bought two vehicles that day! Ted & Kathy
"Brandon is genuinely happy to watch his customers make..."
Brandon is genuinely happy to watch his customers make their dreams come true and he is willing to go above and beyond to help make those dreams happen! I worked with Brandon on getting my dream vehicle in 2021. Brandon & I were in communication for over a year, and planned the sourcing of the vehicle close to end of production for that specific model. Brandon kept in touch throughout the months of passive planning and waiting for an allocation. When the moment came for our plan to come to fruition, he secured an allocation quickly and communicated the good news with me immediately. It was an extremely seamless experience from beginning to end. He ensured all the paperwork was in order, and was always available for questions or conversation. I would highly recommend Brandon - he provides extraordinary integrity and customer service.
"Brandon Gigante once again made the buying experience at..."
Brandon Gigante once again made the buying experience at BMW of West St. Louis worth the extra drive. As I stated in my previous review, in November 2020, if I were to buy another vehicle I would come to see Brandon first. Well my second purchase was as good as the first and while I may be no longer be in need of a new car for a few years I will continue to recommend Brandon whenever anyone asks, or in a review, as I am doing here. Brandon connected with me in both a professional and a personal way that made both buying experiences more of a relationship than a sales transaction. He is never in a rush to get you through the process but is timely in all he does and makes sure you are comfortable with all aspects of the car buying experience. Again, I highly recommend Brandon! - Rodney Dyer
"Rami is the best client advisor that I ever worked with!..."
- Amar Hodzic
Rami is the best client advisor that I ever worked with! Very genuine and honest! I would 100% recommend to go to him when looking for a car.
"Brandon was very helpful from the beginning to end with..."
Brandon was very helpful from the beginning to end with the purchase of our new BMW! He is very knowledgeable and personal with his clients! People here are extremely friendly and we will definitely be back and refer others as well! Thank you BMW of West St. Louis for helping me and my family of the purchase of our dream car!!
"Brandon is extremely well versed on BMWs and works to get..."
Brandon is extremely well versed on BMWs and works to get you exactly what you want at a price that is reasonable. I highly recommend Brandon and West County BMW...no disappointments there!
"We purchased a BMW X3 and really great experience...."
We purchased a BMW X3 and really great experience. Brandon is so easy and patient to work with. We will definitely be back the next time we are ready to purchase a new vehicle. Bob and Kyle were great too! Great customer service all around!