Brandon Gilmore
Brandon Gilmore at INFINITI of Bellevue
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Brandon Gilmore | Page 2

Service Advisor

INFINITI of Bellevue

11815 N.E. 8th Street
Bellevue, WA 98005

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5.0
33 Reviews
5.0

33 Reviews

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33 Reviews of Brandon Gilmore

September 26, 2023

Dealership Rating
Employee Rating

I have always had good service there. Brandon was very helpful, explained what the recommendations they found on my car. I will definitely ask for him next time. More

by drlemcke
Service Time
Recommend Dealer
Yes
Sep 27, 2023

INFINITI of Bellevue responded

Thank you for your loyalty and for allowing Brandon and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Brandon provided you with a positive customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!

September 25, 2023

Dealership Rating
Employee Rating

Service is great and on time. The service representative provides detailed information and messages sent by technician from Infiniti Bellevue are very clear to what things needed More

by jackjjou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

INFINITI of Bellevue responded

Thank you for your recent visit and review! We are happy that your experience with our service team was informative, efficient and you were provided with great customer service. We appreciate you and your business and we will look forward to seeing you at your next visit with our team.

September 19, 2023

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Did work as quoted, completed on time, pleasant experience, courteous and personable staff. Nice facilities. More

by benbiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

INFINITI of Bellevue responded

Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was a positive one and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!

September 14, 2023

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Employee Rating

Last two times were very disappointing: first time my brakes were loose after service, and I was almost in accident. Second time I drove from the service with 'Check engine' sign and had to come back to More

by Yuriy Rubin
Recommend Dealer
No
Sep 15, 2023

INFINITI of Bellevue responded

Good morning Yuriy, we were sorry to learn that your recent visits have not been positive. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

Sep 15, 2023

INFINITI of Bellevue responded

It was a pleasure talking with you today Yuriy and thank you for your feedback regarding your service visit. We appreciate you allowing us the opportunity to earn back your trust and confidence in our team. Please reach out if you need anything further and we will be looking forward to your next visit with us.

September 12, 2023

Dealership Rating
Employee Rating

Brandon always does a great job. However, service needs to do a better job checking the air in the tires and also putting in correct air pressure. Small complaint but something More

by BGABLE1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon O'Quin, Jayelene Hall , The wheel repair guy is amazing. Sorry don’t know his name and haven’t met him. 5 stars.

Sep 12, 2023

INFINITI of Bellevue responded

Thank you for your recent visit and kind review. We are happy that Brandon took great care of you. We are also very sorry for the air pressure issue and any inconvenience this may have caused you. If you get a chance, please come back in so we can correct everything for you. We will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business!

August 31, 2023

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Employee Rating

Amazing service! !! Amazing staff!! So happy we have the support and honesty of our service advisor, Brandon and David. Stellar communication and top notch customer su More

by Corrine
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 06, 2023

INFINITI of Bellevue responded

Thank you Corrine for taking time to share your 5 star review! We are so happy to hear that your experience with Brandon, David and our service team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again. We appreciate you!

August 28, 2023

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Employee Rating

Infinit of Bellevue has the BEST! !! Customer serive.. Brandon in service was so helpful. :):) I brought my car in for a tire issue and he promptly took care of the problem. Fixed i More

by Sueellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayelene Hall

Sep 06, 2023

INFINITI of Bellevue responded

We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you with your service needs and for sharing your 5 star review. We are happy that Brandon provided you with excellent customer care and we will look forward to your next visit with us.

August 21, 2023

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Employee Rating

Thank you Infiniti of Bellevue for the great service. The team always makes everything really smooth for me. I do really miss the treats in the waiting area, the cream puffs and fresh cookies. It was a More

by somaiahedayat
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Arturo Centurion

Sep 06, 2023

INFINITI of Bellevue responded

Thank you for your 5 star review and for choosing INFINITI of Bellevue. We appreciate you and your business!

August 18, 2023

Dealership Rating
Employee Rating

It was a great experience. Reviews with minimum characters are not. Better ways to build reputation. More

by lcolby0
Recommend Dealer
Yes
Sep 06, 2023

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing us to assist you. We are grateful for you and your business!

August 18, 2023

Dealership Rating
Employee Rating

Well what else can I say about Infiniti of Bellvue. This is my 3rd vehicle from them and each time is as good if not better than the last. The staff is great and the maintenance crew is from what I hav More

by repoocyeroc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

INFINITI of Bellevue responded

We appreciate you and your loyalty and thank you for taking the time to share your kind review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit with us.

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