Brandon Hocter | Page 11
Service Manager
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
184 Reviews
Write a Review184 Reviews of Brandon Hocter
August 26, 2022
In and out. I liked that I had to join a work meeting and guy was cool and let me sit in a room. If you’re looking to get your but kissed then go on social media I liked that I had to join a work meeting and guy was cool and let me sit in a room. If you’re looking to get your but kissed then go on social media. These peeps work hard. Also I was visiting from out of town so nice that it wasn’t an hassle being an out of state client. More
Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
August 23, 2022
Great customer service at the service center. The service center advisors are great. They really helped solved my vehicles problem, especially Joe and Brandon. These 2 guys really helped me out a The service center advisors are great. They really helped solved my vehicles problem, especially Joe and Brandon. These 2 guys really helped me out a lot. Keep up the great work guys. More
Other Employees Tagged: Joe n
August 23, 2022
I’m giving a 5 because this last service, time wise, was the best ever. the best ever. More
Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
August 23, 2022
Normally I don’t have issues with this dealership, but when I pulled in to the service center I talked with the gentleman who approached me and I let him know what I needed to be checked. Then I said whoe when I pulled in to the service center I talked with the gentleman who approached me and I let him know what I needed to be checked. Then I said whoever worked on my car had to wear a mask. He seemed hesitant, as if it would be a problem. Then we went inside and I spoke with someone else who then asked me all the same questions the original guy did. Not sure why as I did see the first guy taking notes. I did ask for something specific to be checked on and no one addressed it. At least the second guy assured me that someone would wear a mask when they got into my car. If you want repeat business, just do what the customer asks, it’s not that hard. More
August 23, 2022
Service department very honest and punctual. Sales not honest or transparent and will have you going around in circles. Sales not honest or transparent and will have you going around in circles. More
Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
August 21, 2022
My car had its check engine light come on and I was fit in to their busy schedule. Both did my routine maintenance and fixed whatever issue was going on with my car. Got it back the very next day in to their busy schedule. Both did my routine maintenance and fixed whatever issue was going on with my car. Got it back the very next day More
Other Employees Tagged: Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Joe n, Bryan Robertson
August 21, 2022
Who looks forward to taking their car to the shop? Downtown Toyota-Subaru makes this task easy and (fairly) painless. The team there is friendly, knowledgeable and kind- any questions are addresse Downtown Toyota-Subaru makes this task easy and (fairly) painless. The team there is friendly, knowledgeable and kind- any questions are addressed. The work is completed quickly. More
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