Brandon Lahn

Bill was absolutely stunning and man of integrity. I highly recommend this dealership to everyone. I highly recommend this dealership to everyone. More

by ELLIOTZINK87 Verified Customer Verified Customer

Report | Print

Bill was absolutely stunning and man of integrity. I highly recommend this dealership to everyone. I highly recommend this dealership to everyone. More

by ELLIOTZINK87 Verified Customer Verified Customer

Report | Print

If my only experience was based on my last visit I would not be back. The problem started when I could easily see that my bill didn't add up. I tried to ask the lady who brought the bill to me to sign and p not be back. The problem started when I could easily see that my bill didn't add up. I tried to ask the lady who brought the bill to me to sign and pay, but when I asked her what the 10% discount covered she couldn't explain anything. She got flustered at me and stormed off telling the intake man to help me...and a few other things, though I couldn't hear all of what she muttered. I worked with Blake Elkins next who almost immediately snatched up the paperwork and walked into the managers office announcing loudly that he would help me!!! Not sure why he would not even try to look at what was entered, and I'm not seeing how he was just awarded employee of the month??? Certainly his behavior was not better than the woman- but maybe that is the best they have? The manager was able to quickly able to see where $53 was not 10% of what both the lady and Blake were saying. He also found a mistake on the paperwork where an item was added weird and another item was not added. It took him a minute or 10 but it was clearly presented to me wrong and no one else understood what the system was saying and as a customer it is my right to understand what I'm paying for. Horrible experience. This is not the first time the scheduling lady has messed up things for me. She messed up booking my first appointment and booked it too late for me to wait on my vehicle, so I had to reschedule after I had taken time off work for the appointment she scheduled. (Even after I clarified that they would have time to get to me, she confirmed they are there till late). I would have expected a call from Blake to apologize for his unprofessional behavior or someone above the manager after the spectacle. Both employees embarrassed me in front of everyone in the office both workers and other customers as I was treated as if I was being unreasonable to dare ask why the math wasn't matching. More

by KELLIKRANTZ Verified Customer Verified Customer

Report | Print

Very Helpful And Calm environment Calm environment the individuals that were assisting me in purchasing my vehicle were very helpful as well individuals that were assisting me in purchasing my vehicle were very helpful as well More

by ZSHANNACALHOUN Verified Customer Verified Customer

Report | Print

An easy buying experience. Brandon had answers for any questions, and I am confident I will continue to receive great service from him when needed. Brandon had answers for any questions, and I am confident I will continue to receive great service from him when needed. More

by AFLYNN72 Verified Customer Verified Customer

Report | Print

Felt like a great deal. Not pressured at all. Felt respected They did a great job explaining things so everything was straightforward and didn't push on extra charges Not pressured at all. Felt respected They did a great job explaining things so everything was straightforward and didn't push on extra charges More

by COLTON.PLAGEMAN Verified Customer Verified Customer

Report | Print

Was able to get us in and out without excessive waiting around. Made sure all questions answered. Great customer service didn't try and over sell things I did not want! around. Made sure all questions answered. Great customer service didn't try and over sell things I did not want! More

by VJOHNS4 Verified Customer Verified Customer

Report | Print

Absolutely perfect Everyone was respectful they answered all my questions just all around great customer service all my questions just all around great customer service More

by CBANGE70 Verified Customer Verified Customer

Report | Print

Brandon is amazing. I have worked with him several times in the past. Good Guy I have worked with him several times in the past. Good Guy More

Report | Print

This is my 3rd vehicle purchase from TWINS. They're always professional with top notch service. They explain everything, are patient with us older folks when learning new technology. I apprecia They're always professional with top notch service. They explain everything, are patient with us older folks when learning new technology. I appreciate TWINS so much and so happy I found them. More

by DKNN Verified Customer Verified Customer

Report | Print