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Brandon Marrero

Overview Reviews (128) Inventory (171)

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Brandon Marrero

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Brandon Marrero | Page 2

Appointment Coordinator

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

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4.5

128 Reviews

Overview Reviews (128) Inventory (171)

4.5

128 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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128 Reviews of Brandon Marrero

April 11, 2024

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Employee Rating

We are very pleased with the servicing of our vehicle at your dealership today. My questions were explained and we received prompt, courteous service. your dealership today. My questions were explained and we received prompt, courteous service. More

by eecnoel

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 11, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Your friends at Key Hyundai of Salem

April 08, 2024

Dealership Rating

Employee Rating

inefficient service, you have to make an appointment to diagnose and then another to correct, plus the service is very expensive. diagnose and then another to correct, plus the service is very expensive. More

by Luis Jimenez

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: AJ Gagne, Scott Kravitz

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Apr 08, 2024 -

Key Hyundai of Salem responded

Luis, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Your friends at Key Hyundai of Salem

April 06, 2024

Dealership Rating

Employee Rating

I'm very pleased with the service that I received at the dealership thank you See you soon dealership thank you See you soon More

by LYNNSORRENTINO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Marrero

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Apr 08, 2024 -

Key Hyundai of Salem responded

Lynn, Thanks for sharing your thoughts about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem

March 31, 2024

Dealership Rating

Employee Rating

Brought my car in for maintenance and some repairs, and they explained them to me and took care of everything they explained them to me and took care of everything More

by HC2409

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Marrero

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Mar 31, 2024 -

Key Hyundai of Salem responded

Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

March 12, 2024

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Employee Rating

Went in concern, non were addressed. I asked to take vehicle out with some to replicate problem. I was told there is no one. I will never use this dealer for anything again. I asked to take vehicle out with some to replicate problem. I was told there is no one. I will never use this dealer for anything again. More

by bgiii

Verified Customer

Recommend Dealer

Other Employees Tagged: Brandon Marrero

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Mar 12, 2024 -

Key Hyundai of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

March 11, 2024

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Employee Rating

Wonderful experience. Attentive staff. Informative and kept me in the loop with everything that needed to be accomplished. Attentive staff. Informative and kept me in the loop with everything that needed to be accomplished. More

by AMANDA.M.BROWN

Recommend Dealer

Yes

Other Employees Tagged: Brandon Marrero

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Jul 05, 2024 -

Key Hyundai of Salem responded

Thank you so much for your kind words, Amanda, and for taking the time to leave us this wonderful feedback!

March 07, 2024

Dealership Rating

Employee Rating

Usually easy to schedule an appointment without a long waiting period. Services are usually done in a reasonable amount of time. Waiting area is nice with plenty of places to sit and even a couple of work waiting period. Services are usually done in a reasonable amount of time. Waiting area is nice with plenty of places to sit and even a couple of work stations. More

by VWAARON02

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sara Graveline

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Mar 07, 2024 -

Key Hyundai of Salem responded

Thank you for your very kind review. Brandon, Sara, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem. Your friends at Key Hyundai of Salem

March 06, 2024

Dealership Rating

Employee Rating

Great services Great services, knowledgeable about the car specifications. All staff are very nice and helpful. car specifications. All staff are very nice and helpful. More

by tanana555

Recommend Dealer

Yes

Other Employees Tagged: Brandon Marrero

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Jul 08, 2024 -

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else.

February 26, 2024

Dealership Rating

Employee Rating

Courteous very helpful everything done in a timely manner Kept in formed through the whole process Kept in formed through the whole process More

by jmduke60

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Marrero

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Feb 26, 2024 -

Key Hyundai of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Key Hyundai of Salem. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

February 25, 2024

Dealership Rating

Employee Rating

They are very patient and listen to your needs they don't play games They are very professional play games They are very professional More

by mariewhitesells

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Marrero

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Feb 25, 2024 -

Key Hyundai of Salem responded

Thank you for your very kind review, Marie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem. Your friends at Key Hyundai of Salem The Key Difference

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