Brandon Nelson

We had a great experience at Hubert Vester Chevrolet. Luis was helpful every step of the way, and I love my new car! Luis was helpful every step of the way, and I love my new car! More

Helpful 0

Report | Print

I was surprised how upper management clutched their pearls when I suggested the car dealership might be sneaky with the add ons. Instead of listening and trying to understand, they were defensive and d pearls when I suggested the car dealership might be sneaky with the add ons. Instead of listening and trying to understand, they were defensive and dismissive. Seems highly suspect. I'm still not sure if it was just another gimmick or if I just hurt their poor wittle fee-wings. I must admit they did as I thought they should in the end, but certainly not in the manner I would have expected. I think some de-escalation training could be helpful. More

by rxdealerkc Verified Customer Verified Customer

Helpful 0

Report | Print

Found the truck online and called the dealership. Everyone I talked to was very polite and I was able to take a look at the truck that same day. Timothy was the gentleman who helped me and ultimately Everyone I talked to was very polite and I was able to take a look at the truck that same day. Timothy was the gentleman who helped me and ultimately was the reason I bought the truck. The sales managers are very friendly and respectful. Highly recommend Timothy for your next new or used vehicle! More

Helpful 0

Report | Print

If I could give more stars I would! If you ever want a vehicle, I promise you Timothy the Sales Man and Roger the Sales Manager did a phenomenal job! Out of any of the dealerships me an If you ever want a vehicle, I promise you Timothy the Sales Man and Roger the Sales Manager did a phenomenal job! Out of any of the dealerships me and my spouse have gone to, these two people have knocked it out of the park! They really care about their customers and are Christian based. The last thing they want to do is screw someone over on a car so they work really hard to help you in any way they can. Any vehicles In the future will 100% be bought from them! Ps. They sent us a very sweet letter which really showed us how much they care about their customers! More

Helpful 0

Report | Print

Everyone we worked with was awesome. Would buy from there again in the future. Thanks Would buy from there again in the future. Thanks More

by scottcha Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer service and very quick in and out. Will continue to use Vester Chevrolet for all my sales and service needs Will continue to use Vester Chevrolet for all my sales and service needs More

by RCLARK7079 Verified Customer Verified Customer

Helpful 0

Report | Print

Professional people that really worked fast at getting me in my new car that I am loving! in my new car that I am loving! More

by ROJAS.MEMO525 Verified Customer Verified Customer

Helpful 0

Report | Print

Had to drive down from Roanoke, VA the night prior because there were no cars closer that I wanted. My appointment was at 10 and I think we were on our way by 11:30. Luis, Brandon, and Betty made the because there were no cars closer that I wanted. My appointment was at 10 and I think we were on our way by 11:30. Luis, Brandon, and Betty made the whole process easy and enjoyable. More

Helpful 0

Report | Print

I live in Virginia and found the car I was looking for on AutoTrader at Herbert Vester. I drove down to purchase the car and HV honored the "out the door" price they quoted me over email without any attempts AutoTrader at Herbert Vester. I drove down to purchase the car and HV honored the "out the door" price they quoted me over email without any attempts to change it. The price didn't include outrageous extra fees or add-ons, which was very nice. Most dealers push really hard to add stuff, but they didn't. I was asked if I wanted the extended warranty, which should be offered because many want it. I didn't and they didn't push hard for me to get it. Overall it was an easy and low stress sales process. The car I purchased is in excellent condition and I am very happy with the purchase. More

Helpful 0

Report | Print

The new truck is running great. Service during the transaction was superb, especially the extra effort by Johnny Kent. Service during the transaction was superb, especially the extra effort by Johnny Kent. More

by michael.garver Verified Customer Verified Customer

Helpful 0

Report | Print