Brandon Ser Voss

I could Wright a book on the company's incompetence. I don't wanna get too deep into it cause I would just be repeating all the other 1 star reviews. watch when they do work on your vehicle anf bring o I don't wanna get too deep into it cause I would just be repeating all the other 1 star reviews. watch when they do work on your vehicle anf bring other stuff up its a way to get you to pay. They told me I had a nail in my band new tires and they would fix it for $49.99. I said no ill do it my self. Good thing they can do as they please so they "repaired" my tire for free and they guy did such an amazing job we could find the plug. More

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Bait and switch! They flatly refused to sell me the truck I came to look at. Brandon outright lied about the pricing and I caught him on it to the tune of over $8k i They flatly refused to sell me the truck I came to look at. Brandon outright lied about the pricing and I caught him on it to the tune of over $8k in rebates he said would apply to different vehicle that they tried to get me to buy instead. Stay Away! More

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Very friendly and informative. We would definitely recommend this dealership to friends and families. Brandon was awesome! We would definitely recommend this dealership to friends and families. Brandon was awesome! More

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Awesome outstanding service! Will be back again Brandon is a great salesman and now a friend Will be back again Brandon is a great salesman and now a friend More

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Every thing was great but I,be made two request for inspection papers still haven't recieved inspection papers still haven't recieved More

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I don't know how this dealership ever accomplishes a thing. The most incompetent deceitful dealership I've ever come across. In short I wait a year and a half for my Ford Maverick to finally be built an thing. The most incompetent deceitful dealership I've ever come across. In short I wait a year and a half for my Ford Maverick to finally be built and delivered. Ford says they delivered the vehicle on January 10th and the dealership will contact me. After several days I go to the dealership and the sales guy says it wasn't there. He would check on it and get back to me. Several days ago by I hear nothing. I call Ford customer service. They state absolutely the truck is at the dealer. It pings at the dealer and they signed for it. On the 24th the dealership finally admits signing for the vehicle but still claims they have no idea where it is. Obvious lie. Head of sales lies to me about not knowing anything about it. Ford suggests I call the general manager. No call back to this day. They say the next day it's been located in a rail yard in KC. But Ford says it pinged in at their dealership and it's been signed for. So another lie. Finally get a text a month after they sign for delivery. When I come it to buy the finance department says they won't honor the financing terms agreed to when I put the money down. Head of sales Lynn Downey at the time promised. Horrible dealership. Horrible customer service. Stay away if you're ordering. They will not live up to the terms they promise. They have deceitful practices. Obviously I do not recommend. I am going to contact the Missouri AG and BBB about this dealership. I suggest anyone else with problems do the same. More

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Brandon was very pleasant to work with on the purchase of my new Ford Escape. my new Ford Escape. More

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Brandon was very professional and courteous. I am happy to be working with him. The dealership is convenient and I look forward to a continuing relationship I am happy to be working with him. The dealership is convenient and I look forward to a continuing relationship More

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Very helpful and very knowledgeable about the products they sell. Has a nice warranty program. they sell. Has a nice warranty program. More

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Brandon was great to work with, not pushy at all like a lot of salesman. Extremely prompt in answering questions via email or text. He tried to answer as many questions as I threw at him but when Ford ca lot of salesman. Extremely prompt in answering questions via email or text. He tried to answer as many questions as I threw at him but when Ford can't answer the question then the salesman can't either. Clement Ford honored price protection with no ADM's on my 19 month reservation/wait. Still trying to evaluate the service department though, gas tank was empty when I went to pick up the vehicle and so was the windshield wiper fluid. More

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