Brandon Webb | Page 7

Noticed a rattle after picking up my Highlander. After investigating what the noise was I noticed the compartment that holds the tire tools was in disarray. They were not secured in the compartment. After investigating what the noise was I noticed the compartment that holds the tire tools was in disarray. They were not secured in the compartment. I put everything back but noticed a piece missing! Never noticed the rattling sound before leaving my car for service and brake work. Odd, hum…………where is the lost tool? Took in for service, left with rattle noise!! So disappointed, since I’ve never been disappointed with your service department before and have leased several Highlanders over the years! 😞 More

by KGANDCOANTIQUES Verified Customer Verified Customer

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Brandon always is and was outstanding. His great service and energy keeps us coming back. His great service and energy keeps us coming back. More

by HOLLIE214 Verified Customer Verified Customer

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amazing team! i truly appreciate the service of Toyota service team. They were quick and effective. i truly appreciate the service of Toyota service team. They were quick and effective. More

by KELLI.JOHNSON63 Verified Customer Verified Customer

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Dealership ruined my battery by power washing my battery without consent from me. My battery was short circuit by the water. I had to buy a new battery. I had pay out over $300.00. I went for oil change and without consent from me. My battery was short circuit by the water. I had to buy a new battery. I had pay out over $300.00. I went for oil change and tire rotation only. When I arrived my battery read good with a 604 cca. Service manager was rude. My advisor admitted he was the one who power washed my battery and not the mechanic. They pretended that i was talking with a consumer relations manager. The general manager pretended he was on my side and that they as a whole do not believe water can ruin a battery. More

by monceitaj Verified Customer Verified Customer

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I had an appointment for an oil change and they took my vehicle on time. Everyone was pleasant and the work was completed in a timely manner. vehicle on time. Everyone was pleasant and the work was completed in a timely manner. More

by MEPROCHASKA Verified Customer Verified Customer

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Very professional and prompt. Associates are always very friendly. I like the fact that there is a quiet room to wait in and the bagel shop for a quick lunch. Associates are always very friendly. I like the fact that there is a quiet room to wait in and the bagel shop for a quick lunch. More

by TURNIPBOB Verified Customer Verified Customer

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Good customer service, vehicle was in and out in a timely manner. Keep up the good work. manner. Keep up the good work. More

by ADKINSMN Verified Customer Verified Customer

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I have been using this dealership for all services since 2008 and have been very pleased. 2008 and have been very pleased. More

by KRANDOLPH10 Verified Customer Verified Customer

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Always great. Brandon Webb is fantastic. Very professional and knowledgeable. Got back to me before the scheduled time for service to bwe completed. Brandon Webb is fantastic. Very professional and knowledgeable. Got back to me before the scheduled time for service to bwe completed. More

by EDGARCAGE Verified Customer Verified Customer

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Brandon's communication re: status updates, recommendations, and cost breakdown was extremely helpful. He made sure he answered all of our questions, really appreciate his help! recommendations, and cost breakdown was extremely helpful. He made sure he answered all of our questions, really appreciate his help! More

by Ashley Verified Customer Verified Customer

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