Braxton Moorefield | Page 6

August 11th I dropped my car off, that I bought from this dealership. A 2020 Ford Explorer st. I asked when I scheduled the appointment a week prior to the 11th if they could have a loaner vehicle for m this dealership. A 2020 Ford Explorer st. I asked when I scheduled the appointment a week prior to the 11th if they could have a loaner vehicle for me I was told sure they would look into it. I dropped my car off no loaner available. They tell me a day or two a week later, I have to call the service department to get an update on my car. That is when they tell me that the car will need a new transmission. Still no loaner vehicle available per the service department, fast-forward 2 1/2 weeks. I am informed that my car was moved to the Bremen auto park dealership to be worked on, at the end of the two weeks I find out my transmission got delivered that same day. The Plymouth dealership told me I would not be getting my car back Until the week of the eighth, the same day that my transmission was delivered to the Bremen dealership. More

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Just so happy they were able to fix my wiring that the squirrels ate that was affordable and I didn't have to buy a new car. squirrels ate that was affordable and I didn't have to buy a new car. More

by MMSM Verified Customer Verified Customer

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Wow what can i say what an amazing experience! From the amazing salesperson Annie! Jeff odell another sales person was able to help answer my jeep questions that i had also The amazing finance man From the amazing salesperson Annie! Jeff odell another sales person was able to help answer my jeep questions that i had also The amazing finance manager Jared answered all of the difficult banking questions i had. The sales mgr Dan came over and made sure i was happy with my experience! The detail department did an amazing job on the detail! The service department was there to answer any concern or questions i had! i highly recommend the auto park cdjr to anyone! More

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Since this was my fifth oil change, it was free! I also needed my tires rotated which was 20 bucks. In and out very quickly. Gals are nice and professional. I set up my laptop and work remote in t I also needed my tires rotated which was 20 bucks. In and out very quickly. Gals are nice and professional. I set up my laptop and work remote in their super clean customer waiting area and always love to see what snacks they have. More

by stephanie.shidler Verified Customer Verified Customer

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Staff is amazing and their space is very cleanly. I was so pleased to see that they gave me a free car wash card to use on all future visits! I was so pleased to see that they gave me a free car wash card to use on all future visits! More

by kreitzjer Verified Customer Verified Customer

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The worst shop for diagnosis and repair. Purchase the warranty years ago while purchasing a new car, have had the car in the shop several times. Each repair done poorly or not at all . Still Purchase the warranty years ago while purchasing a new car, have had the car in the shop several times. Each repair done poorly or not at all . Still charged very high price . Would not even make warrantry work repair. Currently car still needs repaired. Will need to find a different shop. Always attempting to upsell a product unnecessary and definitely overpriced. More

by pdwhit1 Verified Customer Verified Customer

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I would say the service department team was great to work with and explained what needed to be done and the price. with and explained what needed to be done and the price. More

by CHICKADEE46563 Verified Customer Verified Customer

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I am extremely happy with the service department employees. They are profession and take care of my needs when I'm waiting for service. employees. They are profession and take care of my needs when I'm waiting for service. More

by lindajacobson46563 Verified Customer Verified Customer

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Braxton always takes care of all my concerns when I bring my vehicle for service. Always up front on costs and gets my vehicle back in a timely fashion. Thanks Braxton!! my vehicle for service. Always up front on costs and gets my vehicle back in a timely fashion. Thanks Braxton!! More

by kaper46863 Verified Customer Verified Customer

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Melissa is always pleasant and very helpful. The team is always there to help. I also enjoy the waiting area. The team is always there to help. I also enjoy the waiting area. More

by Ron Verified Customer Verified Customer

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