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Braxton Stoneking
Braxton Stoneking | Page 28
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
969 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
9 yrs
Industry Experience
12 yrs, 11 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
969 Reviews of Braxton Stoneking
August 12, 2021
The guys at Landers dodge got me in super quick and took care of everything! I would totally and unequivocally recommend these guys for any service or sales! care of everything! I would totally and unequivocally recommend these guys for any service or sales! More
by Steven
Verified CustomerOther Employees Tagged: Victor Wixom , Genifer Burnell, Aaron Challis, Mike Evans, Ricky Kirby, Jeremy Yandell, Teresa Yargee
August 11, 2021
I was told to drop my vehicle off Sunday night & to put my keys into a drop box - my car was being dropped off for a battery replacement so everytime I drove I was jumping the car … after jumping my car & my keys into a drop box - my car was being dropped off for a battery replacement so everytime I drove I was jumping the car … after jumping my car & arranging a friend to follow me all the way to dealership I found I was locked out of all gates … I called every number I could find only to be LAUGHED AT and told “I don’t know why someone would tell you to come on a Sunday no one is here on sundays.” Well I don’t either that’s just what I was told. To make matters even worse when I showed up to the dealership on Sunday I was yelled at over their loud PA system “for being on restricted property” when I was told to be there at that exact time by an employee who clearly didn’t know what they were talking about. Eventually I just left the dealership to come back the next morning - so I have to jump my car and arrange rides AGAIN - show up first thing Monday morning & explain the situation to the guy at the front desk of service who seemed to be in charge & instead of being decent & apologetic the guy proceeded to just almost laugh and tell me in a condescending way that “we have the best camera system cops will show up if you trespass blah blah.” Well that’s great buddy I walked around the property for 45 minutes trying to find someone working or an opened door and no one showed up lol I wish they would have!!!! I was hoping for a discount or at the very least an apology and received neither. This is the worst, most sloppy, horribly put together dealership I’ve ever seen in my life. PS thanks to the mechanics who smoked cigarettes in my $50,000 dollar scatpack. NEVER COME TO THIS DEALERSHIP!!!!!!!!!! More
by Sam
August 11, 2021
Three times to fix one issue, two service visits for another...then $140 charge to tell me extended warranty won't cover seatbelt? The couple grand per year I spend won't dent your bottom line, but I'll another...then $140 charge to tell me extended warranty won't cover seatbelt? The couple grand per year I spend won't dent your bottom line, but I'll never be back. Did contact service manager..got nothing but bs gaslighting More
by ketc6554
August 09, 2021
Aaron was awesome. Very helpful and professional. He also was informative about a couple of cars on the showroom floor. There was also a great associate (Adam Deathrage) that showed me a couple of cars on th was informative about a couple of cars on the showroom floor. There was also a great associate (Adam Deathrage) that showed me a couple of cars on the lot, not pushy and only made suggestions based on my needs. He will get our business in the near future. Thanks guys! More
by jshackelford015
Other Employees Tagged: Genifer Burnell, Aaron Challis, Adam Deatherage, Jeremy Yandell, Teresa Yargee
August 09, 2021
Always do a great job. Fast and efficient. Wouldn't trust my vehicle with any other service department. Always a pleasure to do business with them. my vehicle with any other service department. Always a pleasure to do business with them. More
by Landersgurl2017
Other Employees Tagged: Aaron Challis
August 08, 2021
Use the Mopar app to set an appointment. Mopar app did not work nobody called the confirm. I called Landers that morning spoke with a representative who is still able to get me seen just not at my appoint not work nobody called the confirm. I called Landers that morning spoke with a representative who is still able to get me seen just not at my appointment time. Service was quick and the team was helpful More
by gtafoya6125
Other Employees Tagged: Aaron Challis
August 06, 2021
I am very grateful for the warm welcome, the quick response and the service manager going above & beyond to make sure my Jeep was back to working properly. response and the service manager going above & beyond to make sure my Jeep was back to working properly. More
by heather.clanton77
August 05, 2021
I have had the absolute best experience with Landers. Braxton especially deserves recognition for his knowledge and assistance. He went out of his way to make sure my Jeep was set up safely and I underst Braxton especially deserves recognition for his knowledge and assistance. He went out of his way to make sure my Jeep was set up safely and I understood how to use my spare tire and what all came with it. Although I did not purchase my Jeep from Landers I was treated as if I did and every question I had was answered in a caring way. Thank you very much for the professional and kind experience. More
by Knmo5
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