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Braxton Stoneking
Braxton Stoneking | Page 46
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
969 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
9 yrs
Industry Experience
12 yrs, 11 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
969 Reviews of Braxton Stoneking
January 11, 2021
After speaking with 3 different people over a service request I gave up on trying. Staff was knowledgeable on cars, at one point the service person who was checking me in reported “I don’t know what that request I gave up on trying. Staff was knowledgeable on cars, at one point the service person who was checking me in reported “I don’t know what that is, I usually only check people in for oil changes.” Another service person then approached me and was just as I knowledgeable. He had no idea what I wanted done until I explained it in the simplest terms. For a dealership they honestly sucked more than normal. I wanted to speak with a Technician and apparently that is unheard of. More
by Q
Verified CustomerOther Employees Tagged: Teresa Yargee
January 09, 2021
I forgot the name of who specifically helped me out, very nice guy, reminded me I had free tires rotations also gave me a little discount on my oil change, very talkative and nice. nice guy, reminded me I had free tires rotations also gave me a little discount on my oil change, very talkative and nice. More
by arynmo0827
Other Employees Tagged: Jeremy Yandell, Teresa Yargee
January 08, 2021
Bought my truck out there from Jason Heffernan. I drive past other Dodge dealerships to go to Landers. Bought my Chevy from Landers and my Dodge. past other Dodge dealerships to go to Landers. Bought my Chevy from Landers and my Dodge. More
by garry.herman
Other Employees Tagged: Jeremy Yandell, Teresa Yargee
January 08, 2021
Great experience great experience bent over backwards to find me the truck I needed.kody king took his time demonstrating the multitude of functions available in this truck and showed a lot of patients with find me the truck I needed.kody king took his time demonstrating the multitude of functions available in this truck and showed a lot of patients with someone who is not tech savvy More
by doc costner
Other Employees Tagged: Kasey King, Wolf in finance was great
January 07, 2021
Service department is always amazing and does a great job. I would recommend everyone I know to go to Landers CDJR of norman for all of their service needs! job. I would recommend everyone I know to go to Landers CDJR of norman for all of their service needs! More
by RAK
Other Employees Tagged: Ricky Kirby, Jeremy Yandell, Nicki Yandell, Teresa Yargee
January 06, 2021
Due to length of visit, we we’re deciding not to return for oil changes. However, the service tech was sensitive to our frustration and gave a thorough explanation of internal issues that caused the delay for oil changes. However, the service tech was sensitive to our frustration and gave a thorough explanation of internal issues that caused the delay and compensated our wait. After receiving reassurance this was an anomaly, we plan to return. More
by White Lily
January 06, 2021
Worst experience I have had with a car dealership in a very long time. Went in for a recall and they didn't reassemble things correctly. Took it back in to correct, and when I went out to the car, noticed very long time. Went in for a recall and they didn't reassemble things correctly. Took it back in to correct, and when I went out to the car, noticed that they hadn't done anything to fix the issue and there was a new gouge/scratch on the dash where they tried to pry off the dash panel. Went back in immediately to let them know but my service advisor wasn't there. Left my name and phone number with another service advisor but never heard back from them. Sloppy repair job and absolutely no accountability/responsibility from my original service advisor. I will be contacting Jeep corporate about this incident to try to get it fixed as my interior was pristine prior to them getting ahold of it. Will never return to Landers again for either service or sales. More
by carabiner7
Other Employees Tagged: Jeremy Yandell, Teresa Yargee
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