Braxton Stoneking
Braxton Stoneking at Landers Chrysler Dodge Jeep Ram of Norman

Braxton Stoneking | Page 52

Service Manager

Landers Chrysler Dodge Jeep Ram of Norman

481 N Interstate Dr
Norman, OK 73069

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969 Reviews

Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.

Dealership Experience

9 yrs

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

TECHNOLOGY EXPERT

JEEP EXPERT

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969 Reviews

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969 Reviews of Braxton Stoneking

November 07, 2020

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Employee Rating

One of the WORST customer experiences I have every had. Was actually told by the service tech that he didn't want to help me because I didn't buy the car from this dealership. Even had the dealership I pur More

by DANNYSPHONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeremy Yandell, Teresa Yargee

Nov 25, 2020

Landers Chrysler Dodge Jeep Ram of Norman responded

Your vehicle had an issue that was not covered under your extended warranty. There was never a point that you were advised we would not help you, we just would not pay for the repair and you could either 1 call FCA customer care and ask for assistance or 2 take your vehicle to the selling dealer for them to pay for repairs due to you recently purchasing the vehicle in Texas.

Nov 26, 2020

DANNYSPHONE responded

Braxton absolute did say that after i was upset about not being contacted that he no longer wanted to help. Also, FCA was contacted by the other dealer and the repair authorized. No one at your dealership wishes to take responsibility for this interaction so just keep shifting the blame. I expect nothing less.

November 04, 2020

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Employee Rating

I was in a bind and they were able to help me out, they loan me the tools I needed to be able to fix my flat and get it up there to them to take care of the rest, thanks More

by kurthm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Yandell, Teresa Yargee

November 02, 2020

Dealership Rating
Employee Rating

Great establishments will not take my vehicle to another shop. Top notch customer services, clean facility took care of my service need in a timely manner More

by AWARREN581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Nicholson

November 02, 2020

Dealership Rating
Employee Rating

Greet you immediately, make you feel welcome.. Everyone is always friendly and courteous, they keep you updated on the progress of your vehicle, all around pleasant experience. More

by DBUTLER1919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Keepper

November 02, 2020

Dealership Rating
Employee Rating

They have a great team in their service department! Jeremy Yandell and Ricky Kirby are down right professionals. Thank you again for the great work guys! More

by SAMNICHOLSON41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Yandell, Teresa Yargee

November 01, 2020

Dealership Rating
Employee Rating

Great service writer. Clean waiting area with friendly staff. They completed work in a timely manner. The service writer fixed my vehicle information on my account. More

by Boss302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Yandell, Nicki Yandell, Teresa Yargee

October 31, 2020

Dealership Rating
Employee Rating

I Always receive great customer service! I drive from I Always receive great customer service! I drive from Lawton to get my vehicle serviced and repaired at your dealership. The service department is o More

by jessiebe.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Yargee

October 30, 2020

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Employee Rating

From the time I bought my 2020 Ram Rebel to all of my service appointments up till now that staff has been great. The dealership has always been clean and fully stocked with coffee haha, I am a big coffe More

by ZUDY19750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tobi Kehinde, Jeremy Yandell, Teresa Yargee

October 28, 2020

Dealership Rating
Employee Rating

I was very pleased with the entire experience. Both time I was in the dealership, the staff were very kind and helpful. They had me in and out very quickly. More

by tykathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicki Yandell

October 27, 2020

Dealership Rating
Employee Rating

I liked the service I was provided it was also very respectful and helpful for me. Would recommend to my friends and Family.Thank You More

by VHFB08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Yandell, Teresa Yargee

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