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Braxton Stoneking
Braxton Stoneking | Page 65
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
969 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
9 yrs
Industry Experience
12 yrs, 11 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
969 Reviews of Braxton Stoneking
June 26, 2020
Aaron challis was great to work with. Service was very fast , and kept me up to date on what was going on. This time was a much better experience thank you fast , and kept me up to date on what was going on. This time was a much better experience thank you More
by BRIANALE82
Verified CustomerOther Employees Tagged: Aaron challis great to work with !
June 26, 2020
Horrible Had a 7am appointment on Monday and I picked up my car on Tuesday at 4 after they still hadn’t even taken a look at it. Worst service department I’ve ever dealt with, and I have lived and used deal my car on Tuesday at 4 after they still hadn’t even taken a look at it. Worst service department I’ve ever dealt with, and I have lived and used dealerships in Dallas, St. Louis, Chicago, and OKC. I’ve gotten service 2 times at Landers and both have been nightmares. More
by dakotatreat
Other Employees Tagged: Aaron Challis
June 26, 2020
Absolutely would never recommend. $1800 and still need a new engine, when we expressed hesitation about beginning work that wouldn’t fix it if we were going to need a new engine to begin with. Terrible cus new engine, when we expressed hesitation about beginning work that wouldn’t fix it if we were going to need a new engine to begin with. Terrible customer service skills from the manager And he basically didn’t even care. Now we are worse off with the truck then the day we dropped it off. $1800 paid yet we still need a new engine. That was the whole reason we brought the truck there was to see if we needed a new engine. How do you do $2100 worth of work including an air filter and a serpentine belt and then let somebody know that they still need a new engine?! Makes no sense. We paid our bill and picked up our truck. I just expected better customer service and understanding and frankly better service work. What did we pay $1800 for!? It literally makes no sense. More
by Daniel
Other Employees Tagged: Jeremy Yandell, Aaron - he was helpful but he was off for one week when this took place.
June 26, 2020
I really appreciate Landers Dodge. I am treated with courtesy and respect. The caught a recall before I knew there one and make everything correct. The vehicle I bought from Landers is amazing. I am courtesy and respect. The caught a recall before I knew there one and make everything correct. The vehicle I bought from Landers is amazing. I am very satisfied. More
by JOHNSON.LORETTA.0380
Other Employees Tagged: Teresa Yargee
June 20, 2020
Didn't like the service in any way very unprofessional car was kept over a week wasn't offered a loaner a car had no transportation and no way of getting to work if I ever have any more car issues I would car was kept over a week wasn't offered a loaner a car had no transportation and no way of getting to work if I ever have any more car issues I would never bring my car back to Landers Jeep Dodge ever again was told that the vehicle will be fixed in a few days at most I had to pay for rides for over a week I had to call you guys everyday to find out any information about what's going on with the vehicle no one even called me to even tell me anything about repairs until the day of when the car was ready to go every times I did call I got information like well the mechanic didn't write down any notes at all and what he or she have done to the vehicle as far as repairs so I could never get any valid information on my vehicle it was a very stressful week lost a lot of hours because I wasn't able to work any overtime or anything like that because I had to call for rides and be on others time I wouldn't recommend to any other Jeep customers or Dodge customers and I know many because I was asked by friends how did it go with your service if they was to ever have car repairs and I told them as well do not come to your dealership reason for service I had a transmission ECU that needed to be reset by computer code reader so basically they just had to read program my computer More
by Maytubby52
Other Employees Tagged: Ricky Kirby, Teresa Yargee
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