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Braxton Stoneking
Braxton Stoneking | Page 68
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
969 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
9 yrs
Industry Experience
12 yrs, 11 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
969 Reviews of Braxton Stoneking
May 30, 2020
Got a recall done on a emissions canister. Work was done fast and everyone was friendly. Coming back to do some sales work for Lander's. See you soon. Great job fast and everyone was friendly. Coming back to do some sales work for Lander's. See you soon. Great job More
by brainhappysullivan7
Verified CustomerOther Employees Tagged: Mike Evans, Jeremy Yandell, Teresa Yargee
May 28, 2020
I got landers and the service department was already meeting at my Jeep . She was very polite and great humor. They got Jeep in and is was out very quick for what they had to do meeting at my Jeep . She was very polite and great humor. They got Jeep in and is was out very quick for what they had to do More
by GAYLENPLUNK
Other Employees Tagged: Teresa Yargee
May 28, 2020
Had a GREAT experience at landers. Was told my repair could take hours and was offered a ride home. Turns out it only took about 50 minutes and I was good to go! Super friendly staff could take hours and was offered a ride home. Turns out it only took about 50 minutes and I was good to go! Super friendly staff More
by Alyssizzle
Other Employees Tagged: Jeremy Yandell, Teresa Yargee
May 28, 2020
Excellent service overall...from the initial phone call for service, to the timeliness of the service and the social skills of all employees involved. My daughter and I were also greeted by two friendly sa for service, to the timeliness of the service and the social skills of all employees involved. My daughter and I were also greeted by two friendly salesmen and one bought her a drink from the vending machine. My experience was top notch at Landers. More
by Perry,S
Other Employees Tagged: Jeremy Yandell, Friendly and helpful Adam Keepper
May 27, 2020
Braxton was nice and I did not have any issues with service (this time) but where I do have a complaint is with the loaner that I was given to drive while you all looked at the second or third recall I service (this time) but where I do have a complaint is with the loaner that I was given to drive while you all looked at the second or third recall I’ve had on my Jeep. The loaner was dirty, hair strands, broken nail tips floor mats & dash boards dirty and dusty.Not to mention the car was on E. More
by KDKA2004
May 23, 2020
I was a little disappointed that the vehicle was not ready when I arrived. The dealer seemed a little confused since the original salesman was not in to work that day. Dealer would not give me the first ready when I arrived. The dealer seemed a little confused since the original salesman was not in to work that day. Dealer would not give me the first responder rebate of $500. So I had to discuss it with Jeep rebate center. I have received word from Jeep that I will be receiving a $500. Payment. However this amount was not deduced from the deal sheet and ended up costing me $31.25 in sales tax that the dealer should pay me. Thanks randy More
by RKKHALE87
May 23, 2020
Only place I’ll ever take my vehicle for maintenance and service. Always fast and friendly. Kept me periodically informed throughout the process. Very professional. service. Always fast and friendly. Kept me periodically informed throughout the process. Very professional. More
by HGBURNELL
Other Employees Tagged: Jeremy Yandell, Teresa Yargee
May 23, 2020
Aaron helped so much. he was very nice and professional. I really appreciate how he got my car in and my repairs fixed in a timely manner and to my satisfaction. I really appreciate how he got my car in and my repairs fixed in a timely manner and to my satisfaction. More
by teresaautry37
Other Employees Tagged: Teresa Yargee, Aaron
May 20, 2020
Service was impeccable. The boys at Landers CDJR Service Department are all about their customer service. I would 100% recommend anyone come see these guys for all your service needs. Department are all about their customer service. I would 100% recommend anyone come see these guys for all your service needs. More
by Reid
Other Employees Tagged: Jeremy Yandell, Teresa Yargee
May 20, 2020
Service on EcoDiesel Had a recall on my 2016 EcoDiesel for the EGR Cooler. Service Center was excellent, FCA getting them the parts was another story. I am a paraplegic Had a recall on my 2016 EcoDiesel for the EGR Cooler. Service Center was excellent, FCA getting them the parts was another story. I am a paraplegic and this vehicle is my main source of transportation. The Service center spent a day trying to get rent me a van I could use while my truck was in the service center. FCA would not sign off on the rental for the vehicle. Getting the parts then became a problem. FCA had released parts for the 2017 - 2019 vehicles recalled, but not the 2016. Service center finally began ordering individual parts to get my truck returned to me instead of waiting for FCA to supply the kit for the recall. Three different times FCA told me parts were on the way, only to find out later they weren't being shipped. Over all this was a four and a half week ordeal. The Service Center was excellent, FCA was behind on parts for the recall and disconnected from what their parts availability actually was. More
by RLdenham
Other Employees Tagged: Jeremy Yandell
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