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Braxton Stoneking
Braxton Stoneking | Page 77
Service Manager
Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr
Norman, OK 73069
969 Reviews
Working in the auto industry for 5 years has given me the opportunity to meet new people and build lasting relationships. I love helping our customers and putting a smile on their faces. Guests can depend on me to be upfront, informative, and reliable. Over the years, I have earned many certifications, such as Chrysler, Dodge, Jeep, Fiat, RAM, and Alfa certifications. My colleagues would say I’m always a light in the room, and that I can turn any situation around for the better. Some of my special skills include singing and the ability to clap with one hand. My hobbies pertain to anything involving vehicles, and going to the driving range.
Read moreDealership Experience
9 yrs
Industry Experience
12 yrs, 11 mos
Specialties & Trainings
TECHNOLOGY EXPERT
JEEP EXPERT
UCONNECT EXPERT
WAGONEER AMBASSADOR
MOPAR EXPERT
CUSTOMER SERVICE EXPERIENCE COORDINATOR
969 Reviews of Braxton Stoneking
January 27, 2020
Treated and serviced very well. Good experience on this trip and the service was excellent. Braxton was very nice and professional, and got things moving on my oil change. I didn't Good experience on this trip and the service was excellent. Braxton was very nice and professional, and got things moving on my oil change. I didn't have an appointment but they serviced the jeep in a timely manner. I have been here when experience isn't the greatest but this time excellent. More
by kmarr
Verified Customer
January 27, 2020
service engine light was on Although the work on my Jeep took 2 weeks we were provided constant updates from Braxton and he arranged a rental for an out-of-state trip we had arr Although the work on my Jeep took 2 weeks we were provided constant updates from Braxton and he arranged a rental for an out-of-state trip we had arranged for business, He was extremely friendly and responsive. More
by jase7061
January 26, 2020
We had a recall on our 2014 Jeep Grand Cherokee ecodiesel and made an appointment with Braxton. Before the appointment, we received another recall notice, different problem - same vehicle. I forgot to call B and made an appointment with Braxton. Before the appointment, we received another recall notice, different problem - same vehicle. I forgot to call Braxton about the new recall notice and just showed up at Landers and showed it to Braxton and he scheduled both fixes that same morning. Great customer service. Thanks Landers for employing excellent customer based individuals like Braxton. Very satisfied customer!!! More
by PETEMADSEN47
January 25, 2020
I like this dealership. Awesome Place ! Great people ! Service is 100% will recommend to friends and family. Will come back again for sure. Thank you Landers CDJR. Service is 100% will recommend to friends and family. Will come back again for sure. Thank you Landers CDJR. More
by M2M0587
Other Employees Tagged: Teresa Yargee
January 25, 2020
Very fast service and friendly people. Would definitely recommend them to all my friends and family. Thanks again for everything and a great experience. Will definitely be back. recommend them to all my friends and family. Thanks again for everything and a great experience. Will definitely be back. More
by sdu1977
Other Employees Tagged: Dylan Henderson
January 24, 2020
When my husband and I brought in our Jeep for service, Braxton greeted us with amazing customer service! Friendly and very receptive. He actually knew the last thing we brought our Jeep in for without eve Braxton greeted us with amazing customer service! Friendly and very receptive. He actually knew the last thing we brought our Jeep in for without even looking on the computer before me and my husband. Our Jeep was ready the next day and everyone was friendly and professional, and we couldn’t have been more happy. Thank you Braxton and thank you all for getting our vehicle back to us so quickly. 😊👍 More
by DOODER2376
January 24, 2020
Great Service! Great staff and great service! I have never taken my Ram truck anywhere else for servicing. Teresa was fantastic even though she was in severe pain Great staff and great service! I have never taken my Ram truck anywhere else for servicing. Teresa was fantastic even though she was in severe pain withe her knee. I hope she is feeling better. Teresa was just fantastic to work with, as is everyone I have been in contact with at this dealership. Much thanks to everyone, Mark More
by mmccarty1
Other Employees Tagged: Teresa Yargee
January 23, 2020
Took a couple of attempts Staff was friendly. First try at a bed cover install did not go well. It took a couple of hours to determine the cover ordered did not fit. Just ey Staff was friendly. First try at a bed cover install did not go well. It took a couple of hours to determine the cover ordered did not fit. Just eyeing it showed it was pretty obvious not the correct part, so pretty frustrating it took so long to arrive at that conclusion. Worst, they scratched up some trim pieces trying to install the wrong cover. While it took me to point out the damage, they did correct it without any fuss on the 2nd trip a week and half later. Correct bed cover installed successfully upon the 2nd trip as well. More
by Pako
January 22, 2020
Friendly, timely, not overly priced service costs. Team Friendly, timely, not overly priced service costs. Team members need to ask of there is anything else that needs fixed. Team members should be avail Friendly, timely, not overly priced service costs. Team members need to ask of there is anything else that needs fixed. Team members should be available to talk to customer when vehicle is picked up to go over everything done, found or needing to be done in the future. They should NOT park completed cars in tight parallel parking spaces. More
by LaK
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