Breana Hoffman

I was there for 2 and a half hours for an oil change. Then my windshield washer fluid was not filled. Then my windshield washer fluid was not filled. More

by stephbeck88 Verified Customer Verified Customer

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Couldn’t figure out was wrong with my car so I ended up paying for a diagnostic that was a guess and this was after my car was with Ferguson Kia for weeks with also no clear diagnosis! paying for a diagnostic that was a guess and this was after my car was with Ferguson Kia for weeks with also no clear diagnosis! More

by tmilan27 Verified Customer Verified Customer

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They are very easy to schedule with. Friendly and professional. My appointment was quick and they got the job done. Friendly and professional. My appointment was quick and they got the job done. More

by arielfrank9181205 Verified Customer Verified Customer

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The dealership was easy to work with on scheduling getting my vehicle in and out , the staffing was very professional and knowledgeable, a place where you want to do business with ! Thanks team! getting my vehicle in and out , the staffing was very professional and knowledgeable, a place where you want to do business with ! Thanks team! More

by bennyray18 Verified Customer Verified Customer

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Not very good at relaying information about how long to expect for repair. I could have had fewer 4 hour round trips if this had been better. They also ordered wrong part. Caused another delay and trip. Fi expect for repair. I could have had fewer 4 hour round trips if this had been better. They also ordered wrong part. Caused another delay and trip. Finally got the car and my dash settings had been turned off and my cell phone charger cord was gone and was replaced with another one. I have no idea why they would even mess with my cord. The job was done. Bree was pleasant but the whole thing was a hassle. More

by NCHISUM Verified Customer Verified Customer

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They got to the car when they said they would notified me what the problem was and got it taken care of quickly and that was good cause we need our car and they did not have a loaner what the problem was and got it taken care of quickly and that was good cause we need our car and they did not have a loaner More

by whortondouglas83 Verified Customer Verified Customer

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The only issue I have is with their Uber Ride share. That really needs improvement. That really needs improvement. More

by EDFULLER56 Verified Customer Verified Customer

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Good service and everyone was helpful. Would certainly come back in the future to see them. Would certainly come back in the future to see them. More

by sudan_2311 Verified Customer Verified Customer

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Service is kinda slow. But nice when you first buy your car. Bit otherwise nice But nice when you first buy your car. Bit otherwise nice More

by sherryglo715 Verified Customer Verified Customer

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I was pleased with my visit recently with Midtown Kia. During my routine oil and filter change, the service department was helpful in bringing to my attention needed care for my 2015 Kia Soul car. During my routine oil and filter change, the service department was helpful in bringing to my attention needed care for my 2015 Kia Soul car. More

by POPCORNPUP Verified Customer Verified Customer

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