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Harold Story
Harold Story at Midtown Kia

Harold Story

Service Director

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.5
56 Reviews
4.5

56 Reviews

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56 Reviews of Harold Story

June 09, 2026

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Employee Rating

Great customer service. They kept me and got me a uber home while they worked on my vehicle. More

by MIZNEWTON08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway, Breana Hoffman, James Stassi, Kory Whittford

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June 02, 2026

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Such an Amazing experience! Truly care and do amazing work and Fabulous Customer Service every time !!! More

by krwb9003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Gutierez, Sam Creveling, Derek Pressler, Kyle Collins, Patrick Conaway, Breana Hoffman, James Stassi, Kory Whittford, Chad Jennings

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Jun 02, 2026

Midtown Kia responded

Thank you for your positive feedback. We appreciate your recognition of our customer service and work at Midtown Kia.

May 30, 2026

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Employee Rating

I was in and out within an hour, and everyone was very nice. Zero complaints More

by jojobeth02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway, Breana Hoffman, James Stassi, Kory Whittford

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May 30, 2026

Midtown Kia responded

Thank you for your feedback. We're glad to hear our team was efficient and courteous. We appreciate your support of Midtown Kia.

May 28, 2026

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Employee Rating

James was proactive, friendly, helpful, and the epitome of what I've come to expect from Midtown Kia. He made my visit pleasant, and I'd count it as a "win" if he helped me again in the future! More

by ges
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway, Breana Hoffman, James Stassi, Kory Whittford

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May 29, 2026

Midtown Kia responded

Thank you for sharing your experience with our team at Midtown Kia. We appreciate your feedback and are glad to hear about the positive service you received.

May 27, 2026

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Employee Rating

Midtown Kia made my oil change experience quick, easy, and stress free. The staff was super friendly, professional, and kept me updated the whole time. The waiting area was clean, service was fast, and my More

by dayleeday25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway, Breana Hoffman, James Stassi, Kory Whittford

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May 27, 2026

Midtown Kia responded

We’re delighted to hear our team handled your Kia’s oil change efficiently while keeping you updated and providing a spotless waiting area. It’s great knowing the friendly, professional approach made your visit stress free. We look forward to welcoming you back for future maintenance.

May 04, 2026

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Employee Rating

It’s pretty chill and laid back , and straight forward , great customer service and care More

by TRENT5331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Gutierez, Sam Creveling, Derek Pressler, Kyle Collins, Patrick Conaway, Breana Hoffman, James Stassi, Kory Whittford, Chad Jennings

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May 04, 2026

Midtown Kia responded

It’s rewarding to hear that our service felt laid back and straightforward. Thank you for highlighting our customer care and we look forward to assisting you and your Kia again.

April 04, 2026

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Employee Rating

No, incentive and slow on the draw, but half assed knowledgeable about the vehicle Average More

by bretw
Recommend Dealer
Yes

Other Employees Tagged: Harold Story

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Apr 05, 2026

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 31, 2026

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Employee Rating

Very pleased with the service that we received, they went above and beyond. Very friendly staff! More

by lorainedefrange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway, James Stassi, Kory Whittford

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Mar 31, 2026

Midtown Kia responded

It’s fantastic to learn our team went the extra mile during your Kia Telluride service. Kory will be pleased to hear your kind remarks about our friendly staff. Thank you for the 5 star review, and we look forward to assisting you again.

March 31, 2026

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Employee Rating

They are always the best! They are always so helpful. They are my go-to Kia dealership! More

by jautrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway, Breana Hoffman, James Stassi, Kory Whittford

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Apr 01, 2026

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

March 19, 2026

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Employee Rating

Everyone is always very friendly and kind. They never make me feel stupid when I'm not sure where to go, or how to get into the garage area to get my vehicle serviced. More

by marissa.brubaker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway, Breana Hoffman, James Stassi, Kory Whittford

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Mar 19, 2026

Midtown Kia responded

It’s wonderful to hear our team’s friendly support makes navigating the service area easy when you bring in your Kia. Ensuring you feel at ease during every visit is something we truly value. We look forward to welcoming you back.

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