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Carlos Diaz
Carlos Diaz at City KIA of Greater Orlando

Carlos Diaz

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.6
20 Reviews
4.6

20 Reviews

Write a Review

20 Reviews of Carlos Diaz

April 09, 2026

Dealership Rating
Employee Rating

We had a good experience with the attendant Mr. Carlos, was excellent. We took the new car for a test drive and it felt very safe and technology up to date. More

by DENISE.SVASCONCELOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruan

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Apr 10, 2026

City KIA of Greater Orlando responded

We are so glad that we had the opportunity to work with you, Denise, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 25, 2026

Dealership Rating
Employee Rating

It used to be better but now You need to be prepared for long waiting times, with no ride option, no snacks, no courtesy at all. More

by DENISE.SVASCONCELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 29, 2026

City KIA of Greater Orlando responded

Denise, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Mar 29, 2026

City KIA of Greater Orlando responded

Denise, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 23, 2026

Dealership Rating
Employee Rating

I worked there many years ago. Still a great place No Blah blah blah blah More

by FORDSELL38
Recommend Dealer
Yes

Other Employees Tagged: Carlos Diaz

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Mar 23, 2026

City KIA of Greater Orlando responded

Having you back and hearing that your experience remains outstanding is truly rewarding. Congratulations on your new Kia. Carlos appreciates you taking the time to share your thoughts.

January 11, 2026

Dealership Rating
Employee Rating

Best experience I had in a dealership they're very helpful and friendly. Everyone made you feel comfortable. Helpful in making a decision. Very welcoming and friendly. More

by Meeks18
Recommend Dealer
Yes

Other Employees Tagged: Carlos Diaz

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Jan 11, 2026

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2025

Dealership Rating
Employee Rating

Everyone was very professional and welcoming. Everyone was very helpful and knowledgeable thank you v More

by JASON.OLACIO32874
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Brenda Ayala

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Dec 19, 2025

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City KIA of Greater Orlando!

December 11, 2025

Dealership Rating
Employee Rating

Estoy muy agradecido por el trato, la atención, el deseo de darle solución al problema y que el cliente salga satisfecho, el esmero, esfuerzo, dedicación y el empeño de CARLOS DÍAS, gran persona, gran servi More

by LUISENRIQUE10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 11, 2025

City KIA of Greater Orlando responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que Carlos le haya brindado un servicio de primer nivel. Su satisfaccion significa mucho para nosotros. Le deseamos viajes seguros hasta la proxima!

December 07, 2025

Dealership Rating
Employee Rating

Very good customer service and very engaging and easy to talk to Nice environment Great Hospitality More

by EDWIN.FORTIZ23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando Da Silva, Maximiliano Ercolani, Vanessa Bahnsen, Aury De la Rosa, Orlando Anil , Willians Alvarez, Giovanni Cobo

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Dec 07, 2025

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

December 04, 2025

Dealership Rating
Employee Rating

La persona que me atendió fue muy amable y me brindo un excelente servicio, gracias More

by OSCAR garrido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Da Silva, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Vanessa Bahnsen, Aury De la Rosa, Orlando Anil , Willians Alvarez, Giovanni Cobo

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Dec 04, 2025

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 04, 2025

Dealership Rating
Employee Rating

They are always in point. And my agent was very helpful. I am definitely going back More

by SMURFDIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Da Silva, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Vanessa Bahnsen, Aury De la Rosa, Orlando Anil , Willians Alvarez, Giovanni Cobo

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Dec 04, 2025

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2025

Dealership Rating
Employee Rating

I was denied a replacement for a battery that you all put into my car that was under. I will be reporting you all to the better business bureau! More

by kaybr31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Orlando Da Silva, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Vanessa Bahnsen, Aury De la Rosa, Sebastian Monsalve, Orlando Anil , Willians Alvarez, Daniel

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Nov 22, 2025

City KIA of Greater Orlando responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 22, 2025

City KIA of Greater Orlando responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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