Brenda Riley

Chris in the service department was very helpful in correcting an issue I had with my 2021 Ford Ranger XLT, he explained in detail what was done and the wait time was very good. I commend him and the r correcting an issue I had with my 2021 Ford Ranger XLT, he explained in detail what was done and the wait time was very good. I commend him and the rest of the service department they were all very friendly and helpful. More

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Other dealerships such as Silko Honda give every other oil change free to loyal customers. Why can’t Empire do this as I bought my F150 at this dealership? oil change free to loyal customers. Why can’t Empire do this as I bought my F150 at this dealership? More

by LEOCOURNOYER59 Verified Customer Verified Customer

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Quick service, very professional, and knowledgeable. Clean and very welcoming if you plan to stay in the shop for your service. Overall very good people. Clean and very welcoming if you plan to stay in the shop for your service. Overall very good people. More

by Jacqulinedaughtry Verified Customer Verified Customer

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My review going to Ford was a great success I ended up getting an oil change for free and I was happy the time it took to do everything under an hour getting an oil change for free and I was happy the time it took to do everything under an hour More

by meganbenevides1 Verified Customer Verified Customer

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My automobile was there for 8 days the part took forever to come in that was the only frustrating part.Staff was very helpful. to come in that was the only frustrating part.Staff was very helpful. More

by MPENGUIN365 Verified Customer Verified Customer

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Very clean and hospitable employees are neat friendly and accommodating up front and honest it was a pleasure doing business here and happy to have my flat fixed rather quickly accommodating up front and honest it was a pleasure doing business here and happy to have my flat fixed rather quickly More

by Cj5 Verified Customer Verified Customer

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Walking oil change was great service from empire Ford. Receptionist was great. And notifications of completeness was great. Very professional individuals working there. Thank for receiving me in short not Receptionist was great. And notifications of completeness was great. Very professional individuals working there. Thank for receiving me in short notice More

by ACTIONSAM09 Verified Customer Verified Customer

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Excellent service and outstanding performance so far. I will continue to give you my business, if you continue to put customers first. Keep it up! will continue to give you my business, if you continue to put customers first. Keep it up! More

by ADELINOFLOMBA Verified Customer Verified Customer

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Place sucks. Barely had my car and it’s had so many problems. Most of which I fixed myself. The first thing I get told when I ask about my warranty is- “they may not cover it” totally alienating the cu problems. Most of which I fixed myself. The first thing I get told when I ask about my warranty is- “they may not cover it” totally alienating the customer. unprofessional. The wrote my miles down wrong and told me I wasn’t covered under warranty and wouldn’t provide a rental even though they messed up and I had to wait for the to resend the warranty out and get it real priced after sending pictures of the odometer. I will never send a friend or family member here. I will never come back here. I need my exhaust manifolds replaced and I only put 5k-10i miles on this truck. Absolutely absurd. Oh but my warranty doesn’t cover it. More

by Knjpainters Verified Customer Verified Customer

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