Brendan Flynn | Page 4

Thought I was getting a great deal. Left there so excited. As I pulled out of the lot, there was a flat tire. Three days into having my car, the oil light came on. I didn’t have the tim Left there so excited. As I pulled out of the lot, there was a flat tire. Three days into having my car, the oil light came on. I didn’t have the time to track back to this location so I got my oil changed somewhere else and both of the air filters were so disgusting and the person said they probably haven’t been changed in years. When I bought the car, they told me that everything had been checked and everything had been Filled up topped off, etc. and that hasn’t been the case. I am so frustrated. More

by Ugh Verified Customer Verified Customer

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Service providers are always pleasant and friendly. Working fast to get you in the bays and fix your problem Working fast to get you in the bays and fix your problem More

by cloudermelt Verified Customer Verified Customer

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The best of the best. Front to back Curtious as always. Made the appointment pleasant ,quick ,and I kept me informed on what was happening Front to back Curtious as always. Made the appointment pleasant ,quick ,and I kept me informed on what was happening More

by REEHOO Verified Customer Verified Customer

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The service department is full of rude and un-helpful individuals. Specifically the service department manager (he's a real xxxxxxx). They don't care about fixing your car they only care about trying to individuals. Specifically the service department manager (he's a real xxxxxxx). They don't care about fixing your car they only care about trying to get you into a new one. My husband and I will NEVER do business with this dealership again!!! More

by jborcoman76 Verified Customer Verified Customer

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Excellent fast service. The appointment took an hour for routine service. Easy to schedule online. The appointment took an hour for routine service. Easy to schedule online. More

by gac1innj Verified Customer Verified Customer

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Great car dealership and service! I have purchased several cars here and have never been disappointed! I have purchased several cars here and have never been disappointed! More

by shellyz19 Verified Customer Verified Customer

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That dealer ship is incompetent at best . They had my car for a month and a half to do recall work , also every time you call them to try to see whats going on with the car they never answer They had my car for a month and a half to do recall work , also every time you call them to try to see whats going on with the car they never answer the phone and never call you back . On top of having my car for that long, when I got my bill I was charged for shop supplies, rags gloves, probably the toilet paper too . I would strongly recommend going to andealership . This is not the first time I have gone to this dealership for work , it was the exact same the time before . I thought maybe this time would be different but it was not More

by dageorge29 Verified Customer Verified Customer

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On August 6 our car was towed to Crestmont, it just stopped working. The next day we called to discuss it, they thought they knew what the problem was, but was busy handling customers scheduled in and stopped working. The next day we called to discuss it, they thought they knew what the problem was, but was busy handling customers scheduled in and wouldn't be able to look at it, possibly for 3 weeks. No replacement was offered. We would call about every 2-3 days for an update, finally was told on 8/15, "we are not a call center, stop calling us, well call you if we have an update". Of course updates never came. Got a call from the parts department on 8/21 and again on 8/25 asking if we want to schedule our car in to get the part put on (mind you, car can't move, still in their back lot). This is when we get our first call, apologizing for the call from the parts department and assuring us it will be ready 8/25. 8/26, 7:45am, they ask if we also want an oil change, we did, it was due. Called back at 3:30, asked if car was ready, it was not. Finally got the call at 4:15 ready to go. So three weeks without a car, and no communication at all unless we called them. More

by curtros28 Verified Customer Verified Customer

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I have no complaints and do recommend Crestmont to my friends. Purchased three vehicles through the years and will continue my loyalty in the future. friends. Purchased three vehicles through the years and will continue my loyalty in the future. More

by deborahhook99 Verified Customer Verified Customer

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Very fast accurate with repairs made me feel like I was family great place of business family great place of business More

by woodja25 Verified Customer Verified Customer

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