Brendan Shields
Brendan Shields at Lia Honda Albany

Brendan Shields

Finance Manager

Lia Honda Albany

1258 Central Ave
Albany, NY 12205

4.3
27 Reviews
4.3

27 Reviews

Write a Review

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

27 Reviews of Brendan Shields

October 14, 2025

Dealership Rating
Employee Rating

Jay Birnbaum Was wonderful, very knowledgeable and friendly. I would recommend him and Lia to everyone. More

by dws456
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Martino, Jay Birnbaum

Oct 15, 2025

Lia Honda Albany responded

Thank you for your wonderful review! We are so glad that Jay took great care of you and he will be honored to have earned your kind recommendation. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

July 26, 2025

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I had a great experience buying my pilot from Lia and Johans Severino. Excellent salesman. More

by dscheffel1954
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Johans Severino

Jul 29, 2025

Lia Honda Albany responded

Thank you for your 5-star review! We're thrilled to know how pleased you were with Sev's support. Congrats on the new Pilot! Best wishes for awesome travels, from the whole team at Lia Honda.

May 28, 2025

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Working with Breanna Hanson at Lia Honda was a truly pleasant experience. She was very knowledgeable about the vehicle that I was interested in and took the time to understand what my needs were. High More

by festcaptain
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brett Reihs Jr. , Breanna Hanson

May 28, 2025

Lia Honda Albany responded

Thanks so much for your thoughtful feedback. We're glad Breanna took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day.

November 17, 2024

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My friend Dominic Mezger took very good care of me. I am grateful to him. More

by bertan.deniiz
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Mezger

Nov 18, 2024

Lia Honda Albany responded

Thanks so much for your thoughtful feedback, Bertan. We're glad Dominic took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

May 17, 2024

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Employee Rating

Worst! Dealership! Ever! DO NOT trust anything management tells you. They will tell you anything to make a deal and then not follow through. The Lia fa More

by reillycmz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: George Michaelides

May 31, 2024

Lia Honda Albany responded

It was my pleasure to speak with you the other day and have the opportunity to address your concerns. Please don't hesitate to reach me if there is anything further I can do for you. Thank you for choosing Lia Honda for your automotive needs. Sincerely, Brendan Shields Sales Manager Lia Honda Of Albany 518-438-4555 ex. 2003 bshields@liacars.com

December 12, 2023

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Working with Jai Patel made the experience buying a car worthwhile. He made it personal More

by topoaw8
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 13, 2023

Lia Honda Albany responded

We are grateful for you leaving Jai this wonderful review! We are so appreciative of the opportunity to work with you and we are glad that Jai could provide you with 5-star service. We are pleased to know that he made your car buying experience here at Lia Honda Albany worthwhile and personal. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire team!

October 23, 2023

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We found the vehicle to accommodate our needs! Very Happy with purchase! Love Honda Vehicles!! More

by I’m a Mover!!!
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rob Dawes, Khalil Rasouly

Oct 23, 2023

Lia Honda Albany responded

Congratulations on your new Honda! We're thrilled you enjoyed a pleasant and supportive buying experience with our team, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Lia Honda!

September 27, 2023

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Employee Rating

Erin Burke was excellent to work with, especially upon our arrival to learn inventory was scarce. She was able to secure our desired vehicle quickly, finding it by searching upcoming deliveries. She answe More

by phunter5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Rasouly, Erin Burke

Sep 27, 2023

Lia Honda Albany responded

Thanks so much for this stellar review of Erin and Brendan! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to make sure your transaction was smooth and accommodating. Congratulations! Best wishes for amazing travels in your first Honda!

July 14, 2023

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Employee Rating

The staff at Lia Honda were extremely polite and helpful. Brendan Shields answered all my questions thoroughly and helped make my decision to purchase a new vehicle an easy one. More

by Jc_24_ny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Singh , Grant Little

Jul 14, 2023

Lia Honda Albany responded

Thanks so much for your lovely review of Brendan! Brendan is the consummate advocate for our clients and we're pleased you enjoyed a stress-free experience with him. Congrats on your new vehicle! We wish you all the best in your upcoming journeys, from all of us at Lia Honda!

June 29, 2023

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Employee Rating

I recently purchased an all black 2023 Honda Accord. Thank you Brendan Shields of Lia Honda Albany NY, for being instrumental in making the transaction seamless and accepting the trade in of an old veh More

by Bgramz
Recommend Dealer
Yes
Jun 29, 2023

Lia Honda Albany responded

Hi, Bgramz! Thank you for sharing some fantastic feedback on your dealership experience with Brendan. We're delighted you enjoyed his dynamic approach to your trade-in and purchase. Congratulations! Best wishes for awesome travels in your new Accord, from all of us at Lia Honda!

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