Dealership Experience
6 yrs
110 Reviews
Write a Review110 Reviews of Brenden Fulda
May 04, 2019
Blown off I feel that your mechanics are not sure on how to repair my ac. Have been in your shop now since 3/30/19 5 x and still not fixed . I biught this vehic I feel that your mechanics are not sure on how to repair my ac. Have been in your shop now since 3/30/19 5 x and still not fixed . I biught this vehicle 1/2/19 next time going somewhere else. Second vehicle I bought there but last. Sorry lost my trust and faith in you sad. More
Other Employees Tagged: Edmond Leon, Brian Medina
May 02, 2019
Oil change Called in to make an appointment and was able to come in right away! Very happy! Not sure of my advisor’s name but she got me in right away! Called in to make an appointment and was able to come in right away! Very happy! Not sure of my advisor’s name but she got me in right away! More
Other Employees Tagged: Adam Hensley , Ryan Hoganson, Edmond Leon, Brian Medina, Robert Mercer
April 14, 2019
Great service experience Electrical problem with DEF heater unit in my GMC diesel. The service advisor, Ryan Hoganson, went the extra mile to be sure the replacement part was Electrical problem with DEF heater unit in my GMC diesel. The service advisor, Ryan Hoganson, went the extra mile to be sure the replacement part was available since we live a fair distance from the dealership. The work was done in a timely and friendly fashion. More
Other Employees Tagged: Ryan Hoganson
March 29, 2019
We were not under any pressure from your sales person We were treated very courteously by your sales and finance personnel , we came to terms of the sale and bought a new 2018 Buick the next day. We were treated very courteously by your sales and finance personnel , we came to terms of the sale and bought a new 2018 Buick the next day. More
Other Employees Tagged: Don Edwards , Fernando Camacho,
March 22, 2019
Good Service Very quick oil change/tire rotation. I thought my car would have a courtesy car wash, but it did not. My car was sad about that. Very quick oil change/tire rotation. I thought my car would have a courtesy car wash, but it did not. My car was sad about that. More
March 18, 2019
I was out of there in one hour! Great! The service tech. Brendan was very attentive & prompt with my needs. Had a oil change & lube. I was out of there in one hour! Made my day. Thank you! The service tech. Brendan was very attentive & prompt with my needs. Had a oil change & lube. I was out of there in one hour! Made my day. Thank you! More
Other Employees Tagged: Adam Hensley , Edmond Leon, Brian Medina
March 14, 2019
Amazing Brenden was a very helpful service advisor and handled everything with the greatest amount of professionalism. Service was great and it took no time a Brenden was a very helpful service advisor and handled everything with the greatest amount of professionalism. Service was great and it took no time at all. Will definitely be coming back for future service. More
March 13, 2019
A lot of problem with my truck and they can’t fix it I took my truck because my transmission went out. They had it in the shop almost 1 month, they told me my truck was ready to pick it up. I left the I took my truck because my transmission went out. They had it in the shop almost 1 month, they told me my truck was ready to pick it up. I left the dealership the truck was running really bad. So I called them back and told them that my truck was running bad.They told me to bring it back So I took it backand, they call me the next day they told me that the truck was ready and it was running perfectly fine so I went to pick it up I left The dealership the truck still running really really bad so I called them back and they told me That there was nothing else they could do to it. So my truck still running really bad not shifting right. More
March 08, 2019
First time using dealership service center, factory recall Ihad received a recall issue in the mail so I called Quebeduex service dept. The person I was put in touch with was aware of the issue & said they wou Ihad received a recall issue in the mail so I called Quebeduex service dept. The person I was put in touch with was aware of the issue & said they would have to order the replacement part then he would call me when it came. He did exactly that in the time frame he had quoted. He told me the repair would take 2 1/2 - 3 hours. I ask if they had a guest shuttle, which they did. I myself had time issues & he was able to work around them. I have never had to take my car to a dealership for any reason let alone a recall issue so I really didn't know what to expect. I was pleasantly surprised at how smooth things went & the person I first spoke to was the one who handled everything for me & made me feel comfortable. I noticed the customers around me at the other service desks all had smiles too. The ride to my house & back to pick up my car was enjoyable & very appreciative. It definitely deserves the 5 stars More
Other Employees Tagged: Shuttle driver
March 01, 2019
Engine light My engine light was on constantly, so took it in to have them check it out...It took a couple visites but have finally gotten the problem fixed... My engine light was on constantly, so took it in to have them check it out...It took a couple visites but have finally gotten the problem fixed... More
Other Employees Tagged: Don Edwards , Brian Medina