Brendon Powell

My experience with this dealership falls in line with other bad experiences and was horrible. I located a vehicle and decided to purchase from them. They will not honor the advertised price. They charged other bad experiences and was horrible. I located a vehicle and decided to purchase from them. They will not honor the advertised price. They charged extra for their VIP convenience package on top of the advertised price.(Seems unlawful) Their website says that the price includes this VIP package and that tax, title, and documentation fee is extra. They refused to sell the car without the upcharge.(Seems unlawful) They also don't provide any documentation on how to utilize their VIP convenience service.(Seems fraudulent) I went ahead and purchased the vehicle anyway. Then in finance the finance manager did a horrible job on presenting my financing. They will lay out 3 options that include an extended warranty and GAP insurance. When you tell them you're not interested, they just can't believe why you wouldn't want an extended warranty. Every finance manager must go through the same training. They have all hit a bird and had to use their warranty to fix the grill and sensors on the front of their vehicle. I've been hearing it for years. He charged double what the rate is at a local credit union. He quickly skipped over the financing terms. If a finance manager does this, my advice is to slow down and read what they are presenting. If you must finance through this dealership, immediately refinance with your local credit union. More

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Logan was great at getting me the Toyota car I wanted at a great price. This dealership is very customer friendly a great price. This dealership is very customer friendly More

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Best experience I have had during a service appointment this far. It was fast and friendly! this far. It was fast and friendly! More

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Brendon Powell is exceptional ! !!! I have referred everyone I know to him!!! I have bought many cars and trucks from Toyota over the years. He was and is the very Best I worked with !!! I have referred everyone I know to him!!! I have bought many cars and trucks from Toyota over the years. He was and is the very Best I worked with!!! So much so , every time I went up there for 6 month's, I had to stand my ground just to work with him only!! He knew everything! He never gave me the run around , and went over and above everything I ask for! I bought a 2024 Grand Highlander! He made sure I had everything I wanted on it, and more! I love it!!! I will follow him wherever he goes! He’s very professional and very kind!! More

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All went well. Manny was great and they were very prompt. A pleasure doing business with them. Manny was great and they were very prompt. A pleasure doing business with them. More

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Great working with Sherry. She was on top of the recalls on our vehicles. Wonderful experience!!! She was on top of the recalls on our vehicles. Wonderful experience!!! More

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Brendon was helpful, attentive, and respectful. The closer, Brett, was pushy, condescending, and wasted my time trying to sell me expensive warranties that I knew I would not need. I would have The closer, Brett, was pushy, condescending, and wasted my time trying to sell me expensive warranties that I knew I would not need. I would have walked out except for the excellent job that Brendon done. More

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Enjoyed seeing the dealership and the people working there and test driving a Sequoia. 20k market adjustment is unfair business practice. We are not in any type of part shortage. I will take my busines there and test driving a Sequoia. 20k market adjustment is unfair business practice. We are not in any type of part shortage. I will take my business to Burleson because no market adjustment. More

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Brendan Powell was so helpful and friendly to work with. He went above and beyond to help find us a vehicle that fit our needs with no pressure! Very courteous and efficient. We will definitely recommend He went above and beyond to help find us a vehicle that fit our needs with no pressure! Very courteous and efficient. We will definitely recommend him to anyone needing to buy a car! More

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My sales guy, Brendan Powell, was excellent. It took several weeks to get my new RAV4; however Brendon kept me updated the whole time. Purchase was easy and quick. No pressure. I’ve already p It took several weeks to get my new RAV4; however Brendon kept me updated the whole time. Purchase was easy and quick. No pressure. I’ve already passed his name on to my friends More

by LORNA.ALVEY Verified Customer Verified Customer

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