Brent Demoss | Page 4

Our Mossy Experience My wife and I are thoroughly impressed with the impeccable service we received at Mossy Nissan. From start to finish, they made sure that we were well My wife and I are thoroughly impressed with the impeccable service we received at Mossy Nissan. From start to finish, they made sure that we were well taken care of. The entire team of Melvin Watson (Sales Consultant), Mike Mesrahi (Sales Manager) & Brent DeMoss (Finance Manager) treated us with kid gloves. Thanks Mossy Nissan! You guys rock! More

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Exemplary Teamwork We became new customers of Mossy Nissan when we purchased a CPO 2013 Nissan Juke SL last week. We have very high standards for our expectations of a d We became new customers of Mossy Nissan when we purchased a CPO 2013 Nissan Juke SL last week. We have very high standards for our expectations of a dealership. As a result of the tremendous efforts of Ray Moghaddam in sales and Brent DeMoss in finance, we were delighted with not only our purchase decision but also, and more important, the team effort displayed to make our deal happen. The Juke was delivered in ideal condition, the pricing of the vehicle and the extended warranty were extremely competitive and, most important, both Ray and Brent considered our specific needs and then customized a solution to meet them. With this excellent start to our Mossy Nissan experience, we are eager and excited to meet the service team! Thank you Ray and thank you Brent for your professionalism, perseverance and patience on our behalf! More

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Michel Delasse, Sales Consultant at Mossy Nissan I was not sure of what type of vehicle I was looking for. Michel helped us by going out and pulling out several different models of Nissans, just to s I was not sure of what type of vehicle I was looking for. Michel helped us by going out and pulling out several different models of Nissans, just to see what would catch my eye. More

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Love, love Mossy Nissan!! The staff was professional and our sales agent, MD was very patient and met all our needs in our new purchase. If you need a vehicle, definitely head The staff was professional and our sales agent, MD was very patient and met all our needs in our new purchase. If you need a vehicle, definitely head over to Mossy. More

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Felt Like I Was Buying From Friends Who Had My Back I was already working with another dealer when Costco directed me to Mossy. Hend Elsherif (BDC rep) contacted me immediately, answered my questions a I was already working with another dealer when Costco directed me to Mossy. Hend Elsherif (BDC rep) contacted me immediately, answered my questions and told me she'd have a Costco-certified sales rep for me when I arrived. I didn't know, at the time, how lucky I was to get Melvin Watson! He was very knowledgeable, responsive to my questions (and, I had a lot), willing to move/talk at my pace (fast), always available (by text/email/phone), respectful and polite. All of that is important, but the extra touch is that he's fun, funny and became a friend in the ~7 hours I spent with him. We weren't far into the conversation before I trusted that he had MY best interest at heart. I had definite ideas about what I wanted/needed and Melvin, Hend, Harold Bailey (Sales Manager) and Brent DeMoss (Finance Manager) all respected that, but told me when they thought I might be missing something - just what I needed! If I had known exactly what kind of car/options I wanted, I probably could have been in and out in half the time, but I wouldn't have gotten to hang out and experience these great Mossy employees or to really understand the Mossy culture. They're all about the customer! After pickup, I drove my new car home alone at night and Melvin even had me text him to let him know I got home safely - like a car advisor, father, brother and friend all in one! I'll be back like many of Melvin's repeat customers! More

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Amazing experience, Great customer service I was skeptical about getting a new car at first, but the I spoke with Sara one of the online Representatives and she gave me some information and pri I was skeptical about getting a new car at first, but the I spoke with Sara one of the online Representatives and she gave me some information and prices and I went in and looked around one day and worked with a guy who name I cant remember, but he was really nice and helpful and took me on my first test drive and introduced to me Sara for the first time. Sara answered all my questions and emailed me all the details on the car that I had test drove and kept in contact with me all weekend. I went back in and I worked with Floyd, who was my final car salesman. Floyd was outstanding. He did everything a car salesman could do and then some. He even came to my job to get the car title so I didn't have to leave work for my trade in the next day. Brent handled my finance and he was patient as he could be and very professional and fast. He gave me all my documents and had me out in a jiffy. That's what I call convenience. The staff at Mossy was kind, fast, helpful and went out of there way to offer the best service possible and I would recommend anyone to go there for their next car purchase. I had a pleasant visit and loved my Mossy experience. More

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Great service No problems, expierience was friendly and easy! Love the people who helped me. I was able to go in test drive the cars I want and came out with the ca No problems, expierience was friendly and easy! Love the people who helped me. I was able to go in test drive the cars I want and came out with the car I wanted More

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Nissan Experience I had visited a Toyota dealership before Mossy Nissan. Though the Toyota RAV4 was good I opted for a Rogue Nissan; for it's gas mileage, looks and eas I had visited a Toyota dealership before Mossy Nissan. Though the Toyota RAV4 was good I opted for a Rogue Nissan; for it's gas mileage, looks and easy to drive. More

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Mossy Nissan I had to shop around because Mossy was not offering the lowest price at first, but they eventually beat the lowest offer that I received. I had to shop around because Mossy was not offering the lowest price at first, but they eventually beat the lowest offer that I received. More

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Will be a repeat customer! I had great service. Harold, Isaac, and Brent were great to work with! Very knowledgeable and relaxing atmosphere. Did not feel pressured. I would I had great service. Harold, Isaac, and Brent were great to work with! Very knowledgeable and relaxing atmosphere. Did not feel pressured. I would definitely refer someone to Mossy. More

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