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Brent Johnson

Overview Reviews (690) Inventory (196)

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Brent Johnson

Brent Johnson | Page 11

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9

690 Reviews

Overview Reviews (690) Inventory (196)

4.9

690 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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690 Reviews of Brent Johnson

August 21, 2024

Dealership Rating

Employee Rating

Outstanding Performance and customer service! Highly recommended to anyone who is looking to get vehicle repair and service. Highly recommended to anyone who is looking to get vehicle repair and service. More

by Alex

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak

Aug 24, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Alex, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2024

Dealership Rating

Employee Rating

My service appointment went better than expected. The service advisor communicated with me throughly. Thanks again! The service advisor communicated with me throughly. Thanks again! More

by SRSSTALLWORTH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

August 20, 2024

Dealership Rating

Employee Rating

Brent was very helpful as was the tech. Was expecting to be there much longer but they got me in and out quickly. Was expecting to be there much longer but they got me in and out quickly. More

by NEAL.HEDERVARY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

August 20, 2024

Dealership Rating

Employee Rating

This dealership is awesome, the people that work there are friendly and kind. Great experience. are friendly and kind. Great experience. More

by Foxy girl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maranda Seither , Ian Behra, Kamal Rida, Frank Sumpter IV, Patti Takach, Brian Kazdin he’s the best salesman.

Aug 23, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Foxy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2024

Dealership Rating

Employee Rating

Very quick and efficient. They were communicative of what was happening with my vehicle often! They were communicative of what was happening with my vehicle often! More

by ANECE.SMITH.AS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak

Aug 17, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2024

Dealership Rating

Employee Rating

Very attentive to my car needs and service time was not a long wait thank you long wait thank you More

by VICTORIA0361

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 15, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 07, 2024

Dealership Rating

Employee Rating

Great service - fast and professional. Prompt, friendly and provided information on cost of new tires Prompt, friendly and provided information on cost of new tires More

by DEVETTE2201

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Aug 10, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

Dealership Rating

Employee Rating

Usually my service time is an hour or less but typically I come during the week. This was the first time in a while that I had a service appointment on Saturday so I expected it to be busy. However, service I come during the week. This was the first time in a while that I had a service appointment on Saturday so I expected it to be busy. However, service was great. More

by SHAUNA.BORDERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 10, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2024

Dealership Rating

Employee Rating

Very clean and polite customer service together with timely information about my vehicle’s status. timely information about my vehicle’s status. More

by RUMPLE_STILT_SKIN1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak, Ken

Aug 09, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2024

Dealership Rating

Employee Rating

Not great things things from Ganley on purchase and service. Need to do much better. service. Need to do much better. More

by SHEROLYN.SIMS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Aug 04, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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