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Brent Johnson

Overview Reviews (690) Inventory (196)

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Brent Johnson

Brent Johnson | Page 16

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9

690 Reviews

Overview Reviews (690) Inventory (196)

4.9

690 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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690 Reviews of Brent Johnson

April 04, 2024

Dealership Rating

Employee Rating

Fast, friendly clean The facility was clean. The service was fast. Brent kept me well informed and was very friendly and pleasant The service was fast. Brent kept me well informed and was very friendly and pleasant More

by BONNIECRINER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Apr 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2024

Dealership Rating

Employee Rating

Explained my options for future work needing done very well. I trust the service tech Mike to work on my car. well. I trust the service tech Mike to work on my car. More

by CEALTHERR611

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Apr 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2024

Dealership Rating

Employee Rating

Always very thorough with service. We thought someone missed refilling the washer fluid in the back because we couldn't use it. We mentioned to Brent and he showed us we were using it We thought someone missed refilling the washer fluid in the back because we couldn't use it. We mentioned to Brent and he showed us we were using it wrong. This was a duh moment for us because if the front is filled, the back is too! More

by Renee F Jones

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Apr 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Renee, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2024

Dealership Rating

Employee Rating

It was efficient and timely. The staff was friendly and thorough. Pleasant and done with good time. The staff was friendly and thorough. Pleasant and done with good time. More

by TOBRA654

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Apr 04, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2024

Dealership Rating

Employee Rating

I was in and out in about an hour. Very proficient and courteous. Friendly and receptive. Very proficient and courteous. Friendly and receptive. More

by TOBRA654

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Mar 31, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 18, 2024

Dealership Rating

Employee Rating

Courteous and respectful and timely service The representative was able to get close to an estimate of the time that the job would take and he came back to keep updated on progress they took less t representative was able to get close to an estimate of the time that the job would take and he came back to keep updated on progress they took less time than expected. More

by DARLENEWHITE1120

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Mar 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 18, 2024

Dealership Rating

Employee Rating

Professional Polite I like the professional job done very respectful of my vehicle and clean environment respectful of my vehicle and clean environment More

by Knytro14

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Mar 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 18, 2024

Dealership Rating

Employee Rating

Very helpful,and great service I never have any issues with maintenance on ny vehicle,Very helpful with great service and good teamwork with maintenance on ny vehicle,Very helpful with great service and good teamwork More

by ADREBAMABOY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Mar 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 18, 2024

Dealership Rating

Employee Rating

Great experience my car was done very quickly And they were very courteous with me were very courteous with me More

by Tyrese21

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Mar 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 18, 2024

Dealership Rating

Employee Rating

Always treated great work done quickly. Everyone is friendly and happy. Ben with you for 6 years will stay. Everyone is friendly and happy. Ben with you for 6 years will stay. More

by KTYMINSKI43

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Mar 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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