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Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield

Brent Johnson | Page 21

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
690 Reviews
4.9

690 Reviews

Write a Review

690 Reviews of Brent Johnson

January 18, 2024

Dealership Rating
Employee Rating

The dealership is always busy, but when I arrived with no appointmOK. And a flat tire, I was waited on. And Brent called afterwards to make sure my tire was okay. Two 👍🏽thumbs-up. More

by LAVITAHATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maranda Seither , Korey Kainec, Max Pipkin, Carl Sapolin, Holly Vansil

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Jan 20, 2024

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We look forward to your next visit! Take care!

January 18, 2024

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Employee Rating

I like the quality of customer service every timei go there they have a really good team of people to help anytime I have questions are need maintenance done on my vehicle More

by ADREBAMABOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Behra, Brandon Boro, Korey Kainec, BECKY ROACH, Frank Sumpter IV, Patti Takach, Holly Vansil, Michael Yurczak

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Jan 20, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

Dealership Rating
Employee Rating

Ganley Nissan was efficient and helpful. The employee who worked with me was curt, short, dismissive, and disrespectful. I expected better customer service. More

by Olivia02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 19, 2024

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 18, 2024

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Employee Rating

Brent has an excellent skills very courteous and honest and informative. He is the man More

by KRIDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Behra, Brandon Boro, Korey Kainec, Kamal Rida, BECKY ROACH, Frank Sumpter IV, Patti Takach, Holly Vansil, Michael Yurczak

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Jan 19, 2024

Ken Ganley Nissan Mayfield responded

Krida0, thank you for your kind words and this wonderful review! We hope to see you soon!

January 17, 2024

Dealership Rating
Employee Rating

A1 service I purchase all my cars from GANLEY NISSAN of Mayfield. Keep up the good work. More

by TDOLLARBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

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Jan 19, 2024

Ken Ganley Nissan Mayfield responded

Hi Tdollarbiz, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

Dealership Rating
Employee Rating

Every time I have been in the dealership and working with Brent , he has treated me with respect and professionalism. More

by Jmerch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 19, 2024

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Dealership Rating
Employee Rating

Ganley service is always fast and professional! Friendly and explain everything!I am always pleased when I leave there! More

by Daver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

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Jan 19, 2024

Ken Ganley Nissan Mayfield responded

Hi Daver, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

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Employee Rating

The work was done as expected. The dealership provided great customer service. Service was done in the expected amount of time as well. More

by DARLENE.PULJIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 19, 2024

Ken Ganley Nissan Mayfield responded

Darlene.puljic, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

January 17, 2024

Dealership Rating
Employee Rating

I got an oil change about 4 months earlier and I had 8 things that needed to be fixed. This time I got nothing and didn’t get those 8 things fixed. So someone was lying. More

by KWEEAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec

Print
Jan 19, 2024

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 15, 2023

Dealership Rating
Employee Rating

Very courteous and took the time to explain what work they did and the cost for future repairs More

by LAMANTEA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Print
Dec 16, 2023

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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