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Brent Johnson

Overview Reviews (690) Inventory (196)

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Brent Johnson

Brent Johnson | Page 23

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9

690 Reviews

Overview Reviews (690) Inventory (196)

4.9

690 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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690 Reviews of Brent Johnson

November 20, 2023

Dealership Rating

Employee Rating

They always take good care of me. I love the people and their customer service. I love the people and their customer service. More

by LAVITAHATTEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Kamal Rida, BECKY ROACH, Holly Vansil, Michael Yurczak

Nov 21, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Lavitahatten! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Ken Ganley Nissan Mayfield

November 18, 2023

Dealership Rating

Employee Rating

Brent kept me updated throughout out the process. Turned to be a easy fix and I didn't get pressured into any additional work. Even was able to schedule my next appointment on the spot Turned to be a easy fix and I didn't get pressured into any additional work. Even was able to schedule my next appointment on the spot More

by SHINNAY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Nov 20, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Shinnay, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2023

Dealership Rating

Employee Rating

It was difficult to an appointment but after that it smooth sailing as the technicians did there thing. smooth sailing as the technicians did there thing. More

by RICHARDWEBER922

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 10, 2023

Dealership Rating

Employee Rating

I couldn’t be happier with the service and the lounge to wait for the car was very comfortable. Everybody was very kind. wait for the car was very comfortable. Everybody was very kind. More

by WILLIAMSPANER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Nov 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2023

Dealership Rating

Employee Rating

From the arrival, until I left the shop, the service was friendly, prompt, courteous and informative.. friendly, prompt, courteous and informative.. More

by GASTONPATRICIA052

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Nov 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2023

Dealership Rating

Employee Rating

Nice people good service easy to get an appointment online and they explained everything good online and they explained everything good More

by TANTSISSY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kamal Rida, Holly Vansil

Nov 11, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2023

Dealership Rating

Employee Rating

Things have improved. Fast, friendly. Clean and neat waiting area. This last experience was much improved over previous experiences. Fast, friendly. Clean and neat waiting area. This last experience was much improved over previous experiences. More

by TAND5472

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brent Johnson

Nov 10, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Tand5472, we are very happy to have provided you with such a positive experience!

November 08, 2023

Dealership Rating

Employee Rating

I am at this Nissan more than I’d like to admit but no matter when I visit I always get positive energy ! matter when I visit I always get positive energy ! More

by CIERRAWHITWORTH92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Frank Sumpter IV, Holly Vansil

Nov 10, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Cierrawhitworth92, thank you for taking the time to leave a review for us at Ken Ganley Nissan Mayfield. We're happy we could meet your expectations! We hope to see you soon!

November 08, 2023

Dealership Rating

Employee Rating

Everyone was so nice ,knowledgeable. Greet you with a smile. Very clean. Did an excellent . Greet you with a smile. Very clean. Did an excellent . More

by FAYESHAREEF2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Nov 10, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Fayeshareef2, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 08, 2023

Dealership Rating

Employee Rating

Ganley Nissan is the place I always shop for a car. My sales person is great. I’ve leased 4 Nissan Altimas and they’re great cars. I never had a major issue. The only problem I have is pricing for o My sales person is great. I’ve leased 4 Nissan Altimas and they’re great cars. I never had a major issue. The only problem I have is pricing for oil changes. Too much! More affordable pricing for service. More

by BROWN4112

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 10, 2023 -

Ken Ganley Nissan Mayfield responded

Brown4112, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

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