Brent Johnson | Page 28

Hi Brent The service was real good even tho I waited for 4 hrs I will keep coming back for 4 hrs I will keep coming back More

by KEN6765 Verified Customer Verified Customer

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I give them an A rating and their service department takes care of their customers and their autos takes care of their customers and their autos More

by DEBRA.KENT53 Verified Customer Verified Customer

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Excellent service was provided. Service was provided in a timely manner and Brent was exceptional with his customer service skills. Service was provided in a timely manner and Brent was exceptional with his customer service skills. More

by JPAVLUS Verified Customer Verified Customer

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Great service, friendly staff, explaind bill, very quick and thorough. What all dealerships should aspire to be. and thorough. What all dealerships should aspire to be. More

by Rich Masley Verified Customer Verified Customer

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3 hour+ wait for oil change and tire rotation. Got half way home thank goodness I stopped for gas no wheel cover out back on front left tire. Service guys were nice but a mgr should have been upd Got half way home thank goodness I stopped for gas no wheel cover out back on front left tire. Service guys were nice but a mgr should have been updating us. A guy I sat with was there from 9am until 2 when I left and still waiting. They kept bringing in the wrong part. But again desk service people noce More

by KHROBBINS Verified Customer Verified Customer

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I had an initial complaint with this dealership but upon speaking with them we were able to clear up the issues I had initially. I appreciate them reaching out and trying to rectify the issues that I had co speaking with them we were able to clear up the issues I had initially. I appreciate them reaching out and trying to rectify the issues that I had concerning my infinity qx30 it is great that a dealership cares about the opinions of their customers. I will utilize this dealership in the future for the servicing of my car. More

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Brent was awesome as usual. Great place to take your car. Make sure if you buy a car from them and any other place, for that matter, by the warranties…the tire replacement warra Great place to take your car. Make sure if you buy a car from them and any other place, for that matter, by the warranties…the tire replacement warranty, the extended warranties…my vehicle was out of the normal warranty when the AC motor and parts had to be replaced, and it wasn’t cheap. But I had the warranty, I just walked in to Mayfield Nissan, threw Brent the keys, and picked it up later with new AC. Easy peasy. I definitely recommend them! More

by Smart Home Cleveland Verified Customer Verified Customer

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Always excellent customer service, very fast but still very friendly. Waiting room was clean and quiet with free coffee. Would recommend. very friendly. Waiting room was clean and quiet with free coffee. Would recommend. More

by ENI.AROGUNDADE Verified Customer Verified Customer

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My salesman Max is incredible. Did so much to get me to a comfy spot with financial aspect. Had car serviced and the guys were great. Did so much to get me to a comfy spot with financial aspect. Had car serviced and the guys were great. More

by JANSPOTH Verified Customer Verified Customer

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Took my Infiniti qx30 for a routine oil change based on service notification from my car. I scheduled my appointment weeks in advance. Arrive there, staff was pleasant and was told it would only take an ho service notification from my car. I scheduled my appointment weeks in advance. Arrive there, staff was pleasant and was told it would only take an hour. It turned into two hours due to them not having the supplies needed to service my car. They also didn't reset the the service light which I didn't realize until later, which I had to reset myself. The dealer said the synthetic oil needed for my car had to be returned from Infiniti. How does the parent company of infiniti not have the oil needed for my car. They reduced the charges but the charges were reduced to what I paid last year! I would have went to Infiniti if I was going to pay the original cost which I will do the next time. This was my second time getting serviced there and didn't have this issue the first time. More

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