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Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield

Brent Johnson | Page 30

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
690 Reviews
4.9

690 Reviews

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690 Reviews of Brent Johnson

August 15, 2023

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Employee Rating

Quick, efficient and professional. My car was in and out in less than 2 hours! More

by FCHAPLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2023

Ken Ganley Nissan Mayfield responded

Hi Fchapley, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2023

Dealership Rating
Employee Rating

The dealership is always quick with their service and the employees typically go above and beyond. More

by AGREENEMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2023

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 12, 2023

Dealership Rating
Employee Rating

They believe in taking care of the customers. And I appreciate it. Awesome, thank you More

by LAVITAHATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

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Aug 15, 2023

Ken Ganley Nissan Mayfield responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2023

Dealership Rating
Employee Rating

I inquired about a future trade in and he ran several hard credit checks without my consent or knowledge AFTER I told him I was purchasing a house and as a result my credit score plummeted and now I can’ More

by HUFFG19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

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Aug 15, 2023

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 15, 2023

HUFFG19 responded

I’m good no need to call

Aug 15, 2023

HUFFG19 responded

I’m good no need to call

August 11, 2023

Dealership Rating
Employee Rating

Everyone was nice, informative Brent kept me informed everyone was courteous,pleasant and dealership clean More

by FOXYLADY1142@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec

Print
Aug 15, 2023

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

August 10, 2023

Dealership Rating
Employee Rating

Had my vehicle in for servicing last week. Very quick, professional and timely. Will return for future service! More

by MJMORRIS009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 14, 2023

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

Dealership Rating
Employee Rating

Very professional and I was very satisfied with their concern about my Vehicle Safety Thank You I appreciate all that Dealership did for me and Brent Johnson is a kind and trustworthy person Thank You More

by Knytro14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 14, 2023

Ken Ganley Nissan Mayfield responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Nissan Mayfield. If you have any further questions, please give us a call. We're always happy to help!

Aug 15, 2023

Knytro14 responded

Great Work hopefully I’ll be there for oil changes and not Vehicle Damage Have Great Days ahead

August 08, 2023

Dealership Rating
Employee Rating

Always always a wonderful experience everyone is very friendly and go over and Beyond thank you More

by IDOMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2023

Ken Ganley Nissan Mayfield responded

Hi Idomw, we are very happy to have provided you with such a positive experience! We hope to see you soon!

August 06, 2023

Dealership Rating
Employee Rating

I am a 30 customer of Ken Ganley Nissan Mayfield. The sales and service team members continue to meet or exceed all of my expectations. They are quick to listen and respond to all of my questions and More

by CPSAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 09, 2023

Ken Ganley Nissan Mayfield responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 09, 2023

CPSAP responded

Thank you so much for your quick reply to my review. In retrospect, I should have gone to the service manager prior to submitting a negative review. The sales and service management department at Ken Ganley Nissan Mayfield has always been fair, courteous and professional with my as a 30 year customer. I have decided to update the review that I previously submitted with a favorable response.. I plan to continue serving and purchasing my vehicles at Ken Ganley Nissan Mayfield.

August 06, 2023

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Employee Rating

Fast, courteous and professional. Definitely return to Ganley. Nothing like shopping local. Have a great day. More

by S.ROGALINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 09, 2023

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

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