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Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield

Brent Johnson | Page 5

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
685 Reviews
4.9

685 Reviews

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685 Reviews of Brent Johnson

November 03, 2024

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Employee Rating

Folks are always friendly and helpful. I never mind waiting for my car at this shop. More

by HELEN.BJENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak, Maranda Seither , Korey Kainec, Kamal Rida

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Nov 06, 2024

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2024

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Employee Rating

On my third vehicle and appreciate the hard work and dedication of the staff. Excellent customer experience from start to finish and even after with a great service team! More

by jmiklavic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patti Takach , Kamal Rida

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Nov 05, 2024

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2024

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Always really excellent service at this location. I wouldn’t go any where else. Thank you More

by DTURNER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak , Korey Kainec

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Nov 02, 2024

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

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Employee Rating

Always friendly folks working in the Service Department. Always a good experience at this dealership. I enjoy relaxing in the waiting area More

by Karen E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak, Patti Takach , Korey Kainec

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Nov 02, 2024

Ken Ganley Nissan Mayfield responded

Hello Karen, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

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Employee Rating

There needs too be an improvement in when you bring a new car of mileage certain things should automatically be checked. More

by EKIJAH.EA521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 31, 2024

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Employee Rating

Brent offered his help as soon as I stepped into the service area. He explained what service was being performed on my car and then directed me to the waiting room. When the work was done, he offered me More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

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Nov 02, 2024

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2024

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Employee Rating

Made it quick an easy. Made sure I was satisfied. Reason I come back. Him a Mike. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

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Nov 02, 2024

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2024

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Employee Rating

Great customer service and excellent work good communication skills and very knowledgeable and helpful staff 10/10 More

by STACEYMATTHEWS132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sumpter IV, Michael Yurczak, Patti Takach, Maranda Seither , Ian Behra, Korey Kainec, Kamal Rida, BECKY ROACH, Adam

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Oct 26, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

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Employee Rating

Great people great service did not have to wait long. Love Ken ganely Nissan mayfield. More

by Foxy girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sumpter IV, Michael Yurczak, Patti Takach, Maranda Seither , Ian Behra, Korey Kainec, Kamal Rida, BECKY ROACH, Brian Kazdin the best salesman ever.

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Oct 26, 2024

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

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Employee Rating

Great work, wonderful technicians, and Brent is the best. He treats me so professionally always More

by MALLARK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Ken Ganley Nissan Mayfield responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

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