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Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield

Brent Johnson | Page 5

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
689 Reviews
4.9

689 Reviews

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689 Reviews of Brent Johnson

November 13, 2024

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Employee Rating

Great service and attention to detail. I feel like they weren't trying to overcharge me and cared More

by Charityharris18
Recommend Dealer
Yes

Other Employees Tagged: Maranda Seither , Ian Behra, Korey Kainec, Kamal Rida, BECKY ROACH, Frank Sumpter IV, Patti Takach, Michael Yurczak

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Nov 14, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

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Employee Rating

Not far from home. Been going there since 1995. Merry Christmas and Happy New Year. More

by THEBEEJ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

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They were very nice to me the waiting time was not long the waiting room was nice and clean More

by QUEENOFDANAD
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Service Time
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Recommend Dealer
Yes
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Nov 12, 2024

Ken Ganley Nissan Mayfield responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

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Employee Rating

The service was fast and the gentleman was very attentive and helpful. The lady that took my money was very nice. More

by KWEEAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

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Nov 11, 2024

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2024

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Folks are always friendly and helpful. I never mind waiting for my car at this shop. More

by HELEN.BJENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maranda Seither , Korey Kainec, Kamal Rida, Michael Yurczak

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Nov 06, 2024

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2024

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On my third vehicle and appreciate the hard work and dedication of the staff. Excellent customer experience from start to finish and even after with a great service team! More

by jmiklavic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kamal Rida, Patti Takach

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Nov 05, 2024

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2024

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Employee Rating

Always really excellent service at this location. I wouldn’t go any where else. Thank you More

by DTURNER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

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Nov 02, 2024

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

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Employee Rating

Always friendly folks working in the Service Department. Always a good experience at this dealership. I enjoy relaxing in the waiting area More

by Karen E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Patti Takach, Michael Yurczak

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Nov 02, 2024

Ken Ganley Nissan Mayfield responded

Hello Karen, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

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Employee Rating

There needs too be an improvement in when you bring a new car of mileage certain things should automatically be checked. More

by EKIJAH.EA521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 31, 2024

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Employee Rating

Brent offered his help as soon as I stepped into the service area. He explained what service was being performed on my car and then directed me to the waiting room. When the work was done, he offered me More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Print
Nov 02, 2024

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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