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Brent Johnson

Overview Reviews (690) Inventory (196)

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Brent Johnson

Brent Johnson | Page 52

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9

690 Reviews

Overview Reviews (690) Inventory (196)

4.9

690 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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690 Reviews of Brent Johnson

July 18, 2022

Dealership Rating

Employee Rating

The service group is great. I don’t need service very frequently but they always get it done well and in a timely manner. Always looking out for there customers! I don’t need service very frequently but they always get it done well and in a timely manner. Always looking out for there customers! More

by BARA44

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak

Jul 20, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2022

Dealership Rating

Employee Rating

The service manager and entire team were efficient, honest and very professional. I’ll be back honest and very professional. I’ll be back More

by WCASTER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Jul 08, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2022

Dealership Rating

Employee Rating

I pulled right and and was greeted. They took my car and got it fixed very quickly. They took my car and got it fixed very quickly. More

by randywbowles

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 05, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jul 06, 2022 -

Ken Ganley Nissan Mayfield responded

Hi Randywbowles, we are very happy to have provided you with such a positive experience!

July 01, 2022

Dealership Rating

Employee Rating

The process was easy and all of the staff was pleasant. I would definitely shop at Ganley Mayfield for future car buying… I would definitely shop at Ganley Mayfield for future car buying… More

by Tiara_wendy

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patti Takach, Holly Vansil, Mario in sales

Jul 03, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2022

Dealership Rating

Employee Rating

Ken Ganley dealership always goes the extra mile when my car needs serviced. I'm pleased with there work. Everyone there is very knowledgeable and friendly! car needs serviced. I'm pleased with there work. Everyone there is very knowledgeable and friendly! More

by ugoebb03

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mario Hurd, Holly Vansil

Jul 01, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 23, 2022

Dealership Rating

Employee Rating

Used the service department for several Nissan recall notices that had been ignored previously. I was able to schedule the remediation of the recalls in a reasonable amount of time and the car was servi notices that had been ignored previously. I was able to schedule the remediation of the recalls in a reasonable amount of time and the car was serviced and done efficiently. More

by FSZALAR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Jun 24, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!

June 16, 2022

Dealership Rating

Employee Rating

x x x x x x x x x x x x x x x x x xx More

by STUARTBABIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Jun 16, 2022 -

STUARTBABIN responded

June 15, 2022

Dealership Rating

Employee Rating

Always an issue and always try to charge for something extra. Customer service is very good though. extra. Customer service is very good though. More

by CPALMISANO111

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Korey Kainec, Johnny Sestan

Jun 16, 2022 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2022

Dealership Rating

Employee Rating

I had service here more than once and All three guys give great service. The cashiers are also friendly. great service. The cashiers are also friendly. More

by SUZETTE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Jun 17, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2022

Dealership Rating

Employee Rating

They take really good care of you, and explain everything to you,ask you if to you,ask you if More

by VLKEN9833

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Yurczak

Jun 13, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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