Very good timely service. Good customer service. Kind
technician. No complaints for this visit. Satisfied.
technician. No complaints for this visit. Satisfied.
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by C44THO
Verified Customer
Verified Customer
Dec 18, 2021 -
Ken Ganley Nissan Mayfield responded
Hi, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
Was pleased to get the work needed on the car in a
professional manner. Car was finished in a timely manner. Every employee is very helpful and friendly.
professional manner. Car was finished in a timely manner. Every employee is very helpful and friendly.
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by MAXB4814
Verified Customer
Verified Customer
Dec 18, 2021 -
Ken Ganley Nissan Mayfield responded
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional employees that are highly efficient,
friendly and knowledgeable. Always a great experience at Ganley Mayfield Nissan.
friendly and knowledgeable. Always a great experience at Ganley Mayfield Nissan.
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by the1911fan
Verified Customer
Verified Customer
Other Employees Tagged:
Korey Kainec, Michael Yurczak
Dec 18, 2021 -
Ken Ganley Nissan Mayfield responded
Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.
Best wishes,
Ganley's Mayfield Nissan
Mike in service is very professional. He always take
care of your car needs. Get you in and out in a timely matter.
care of your car needs. Get you in and out in a timely matter.
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by MILLERMORRIS54
Verified Customer
Verified Customer
Other Employees Tagged:
Korey Kainec, Michael Yurczak
Dec 07, 2021 -
Ken Ganley Nissan Mayfield responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Attentive team. Good communication. Always pleasant.
Excellent work. Happy to recommend to others needing service.
Excellent work. Happy to recommend to others needing service.
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by RCELLURA
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Yurczak
Nov 24, 2021 -
Ken Ganley Nissan Mayfield responded
Hi Rcellura, we are very happy to have provided you with such a positive experience!
I was very pleased with the service I received. I was
particularly pleased with Brett. I was required to leave my car till the following day because the part needed was not available. Brett went out of h
particularly pleased with Brett. I was required to leave my car till the following day because the part needed was not available. Brett went out of his way to get me a loaner car so I can get work the next morning.
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by goibe
Verified Customer
Verified Customer
Nov 14, 2021 -
Ken Ganley Nissan Mayfield responded
Hi Goibe, we are very happy to have provided you with such a positive experience!
Brett did everything we asked and was very courteous and
efficient with all the work that was done.
efficient with all the work that was done.
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by bferan
Verified Customer
Verified Customer
Other Employees Tagged:
Korey Kainec, Michael Yurczak
Nov 10, 2021 -
Ken Ganley Nissan Mayfield responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Nothing spectacular here. Customer service was average.
Actually I was very disappointed with the quote I received and it seemed like the service guy got an attitude when I opted not to spend an excruciati
Actually I was very disappointed with the quote I received and it seemed like the service guy got an attitude when I opted not to spend an excruciating amount of money there for a repair.
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by EFLETCHER07
Verified Customer
Verified Customer
Oct 29, 2021 -
Ken Ganley Nissan Mayfield responded
Efletcher07, it's upsetting to hear that you did not receive the top-notch service we strive to provide.
I brought my 2014 Nissan Altima SL in for servicing on
10/6 at 8:00am due to transmission related issues. I was on time for my appointment, checked in, made the service tech aware of my issues and was tol
10/6 at 8:00am due to transmission related issues. I was on time for my appointment, checked in, made the service tech aware of my issues and was told I would receive a call once they had a chance to get it in and take a look. At approx 4:00pm I called the service department because I hadn't heard back from anyone at that point. During that phone call I was told that I likely needed a transmission replacement and was quoted a cost of anywhere between $3,500 and $4,500 which is typical. However, since the analysis was not complete, the service tech would need to keep my vehicle overnight and I would receive an official quote in the morning. The overnight request was odd to me considering no repairs were being performed, just an analysis of the problem. The next morning around 11:00am I contacted the service department and was quoted a price of $6,200 for the transmission replacement, which I respectfully declined. The fact that I had to contact the service department twice to obtain the status of my vehicle and the astronomical quote I was given without justification, I can’t see myself returning to this establishment or recommending it
To anyone.
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by richardetienne
Verified Customer
Verified Customer
Nov 13, 2021 -
Ken Ganley Nissan Mayfield responded
Our manager would really like to speak with you more regarding this matter. Please reach out to us at (440) 449-9500. We look forward to hearing from you.
Great courteous professional service. I feel they are
very efficient and trustworthy and I will definitely continue to use them.
very efficient and trustworthy and I will definitely continue to use them.
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by srsmallx
Verified Customer
Verified Customer
Other Employees Tagged:
Korey Kainec, Michael Yurczak
Oct 29, 2021 -
Ken Ganley Nissan Mayfield responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!