Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield

Brent Johnson | Page 61

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
690 Reviews
4.9

690 Reviews

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690 Reviews of Brent Johnson

September 11, 2021

Dealership Rating
Employee Rating

Top notch service department with top notch technicians. Friendly staff and very helpful. My recent visit to the service department was just amazing. Thank you for a great experience. Thanks to Brett and th More

by CASARONA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Sep 14, 2021

Ken Ganley Nissan Mayfield responded

Hi Casarona6, we are very happy to have provided you with such a positive experience!

September 10, 2021

Dealership Rating
Employee Rating

Appointment time is always met. Easy in and out. Great customer service. Mechanic gives detailed evaluation of vehicle. Never any pressure for additional purchases. Coupons excepted. More

by fieldsbristol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Sep 14, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 09, 2021

Dealership Rating
Employee Rating

I liked the waiting area. Good wi-if and free coffee drinks. The service was completed quickly, and the staff was friendly and very thorough More

by Steve M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

September 09, 2021

Dealership Rating
Employee Rating

I asked for only two things, an oil change and car wash. Of course the car wasn’t washed. Had to ask again. Would be nice to get it right the first time. More

by SPARDICKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 06, 2021

Dealership Rating
Employee Rating

Everyone is very friendly, efficient, and personable! Scheduled my appointment and when I arrived I was taken care of right away. Excellent service from beginning to end. Thanks Brent. More

by ROACHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patti Takach

September 06, 2021

Dealership Rating
Employee Rating

Service was excellent. Very informative and helpful. Brent informed me of a second recall on my vehicle and order the part for me. Waiting area was clean, which is very appreciated during these times More

by mirandaslaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 03, 2021

Dealership Rating
Employee Rating

I knew my brakes needed replacement. Wanted to have Nissan parts so returned to dealership. Loaned a car while brakes and other work was completed. Courteous and kind! More

by ANN_HERBRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kamal Rida, Mike is always thereto help me!

September 01, 2021

Dealership Rating
Employee Rating

Very comfortable waiting room. Updates were given often so you knew how long it would be. Coffee was good. Missed the popcorn. Everyone is friendly More

by CHARSEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 31, 2021

Dealership Rating
Employee Rating

The dealership was clean, there was a waiting area for customers, accommodating with snacks, beverages, and TV. Customer service was polite and friendly. Was immediately taken care of and they ready for m More

by MAMAKAII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 27, 2021

Dealership Rating
Employee Rating

This is the best service department! Got me right in and out! Took care of all of me needs. Cleaned my car. What more could you ask for? Best around More

by John Berryhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Behra, Brandon Boro, Korey Kainec, Kamal Rida, Holly Vansil, Michael Yurczak

Sep 04, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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