Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield

Brent Johnson | Page 63

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
690 Reviews
4.9

690 Reviews

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690 Reviews of Brent Johnson

July 26, 2021

Dealership Rating
Employee Rating

The service department is always professional, courteous and responsive to questions and concerns. This has become my go to service center and I am confident in their work. More

by sdb1jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 22, 2021

Dealership Rating
Employee Rating

Good as always. I came in for two recalls on my car they got both recalls done.I was in and out in one hour thank you very much. More

by REBECCA524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Jul 25, 2021

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2021

Dealership Rating
Employee Rating

I accidentally missed my appointment. When i realized that, i called dealer service to see if i could get an appointment the same day, as i was planning a short trip. The service writer was very accommo More

by JROCKIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2021

Ken Ganley Nissan Mayfield responded

Hi Jrockit, we are very happy to have provided you with such a positive experience!

July 19, 2021

Dealership Rating
Employee Rating

I went in for a routine oil change and tire rotation. The staff had me in and out in no time. Staff were friendly and courteous. More

by kimsmisery730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Ken Ganley Nissan Mayfield responded

Hi Kimsmisery730, we are very happy to have provided you with such a positive experience!

July 16, 2021

Dealership Rating
Employee Rating

I really felt i recieved the necessary help and being inform about my car as it had immediate issues that need to be address. Thanks More

by jalaundergammage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Ken Ganley Nissan Mayfield responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 15, 2021

Dealership Rating
Employee Rating

Brent was very helpful and attentive. It was just a routine service, so nothing out of the ordinary was required. But he kept me up to date on what was happening. (It was nice to see faces again, too.) More

by emj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2021

Ken Ganley Nissan Mayfield responded

Hi Emj, we are very happy to have provided you with such a positive experience!

July 15, 2021

Dealership Rating
Employee Rating

My service advisor was very attentive, friendly and always goes out of his way to make sure we are completely satisfied. Outstanding customer service! Thank you More

by GREGG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec

Jul 18, 2021

Ken Ganley Nissan Mayfield responded

Hi Gregg12, we are very happy to have provided you with such a positive experience!

July 14, 2021

Dealership Rating
Employee Rating

The gentleman at the front was exceptionally nice and welcoming! Any questions I asked were answered and answered with a smile. I even shared a laugh with the one gentleman and hate I didn’t grab their n More

by vincenttianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec

Jul 16, 2021

Ken Ganley Nissan Mayfield responded

Hi Vincenttianna, thank you so much for your positive comments about Ganley Nissan, Inc.!

July 14, 2021

Dealership Rating
Employee Rating

The employees at Ganley Mayfield are very welcoming. It does not matter what you are there for: window shopping, purchasing a car, or service. The employees here are just exceptional!!!!!! More

by DEBERADEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Frank Sumpter IV, Holly Vansil

July 14, 2021

Dealership Rating
Employee Rating

No one could help me with Nissan connect service sent me to sales sales sent me back to service no one available very frustrating and irritating. More

by KATHEIM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Korey Kainec, Michael Yurczak

Jul 16, 2021

Ken Ganley Nissan Mayfield responded

Please feel free to reach out to me Adam Legg i am the Service Manager for further assistance 440-449-9500. thank you!

Jul 16, 2021

Ken Ganley Nissan Mayfield responded

Please feel free to reach out to me Adam Legg i am the Service Manager for further assistance 440-449-9500. thank you!

Jul 16, 2021

KATHEIM2 responded

I’m currently on vacation with said vehicle . Thus the reason I wanted to get this issue solved. When I return I would like to set up a meeting.

Jul 16, 2021

KATHEIM2 responded

Next week due to vacation and extra work load when I’m back, I can only bring vehicle back on Friday after 5;00 or Saturday.

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