Brent Poling | Page 37

All thumbs up for Mr. Brent Poling customers service, quality of work, friendliness of employees, car prices, deals...... Name it... Everything is excellent in Fred Anderson Toyota of C customers service, quality of work, friendliness of employees, car prices, deals...... Name it... Everything is excellent in Fred Anderson Toyota of Charleston! And also working with Mr. Brent Poling is great! He gives the greatest deal, He do his best to meet his costumers expectations, preferences, wants and needs. He is also very flexible and dedicated to his work. Whenever you visit Fred Anderson Toyota ask for Brent Poling He's the best! More

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Nice Guy Brent First i talked with Amy Baker all week trying to let her know when i was gonna be able to make it and she super.Then i made it and Brent was great an First i talked with Amy Baker all week trying to let her know when i was gonna be able to make it and she super.Then i made it and Brent was great and good to talk with was not just all about the sale or at least makes you feel like that talked about all kinds of stuff he was great! Then Eddie Cooks did final paper work quick and easy he was good to got us wright out . Nice and easy place to deal with More

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Came in to trade my 2007 Toyota Tundra Crewmax XSP 4X4 Went on line and Chatted with Anna, who handled me with absolute professional attitude, talk to sales manager on my behalf, took pictures of the truck Went on line and Chatted with Anna, who handled me with absolute professional attitude, talk to sales manager on my behalf, took pictures of the truck I bought and met me at the front desk and put me in the good hands of Brent and your financial department. Brent and I talked for a minute about the deal I was looking for, and everyone went to work. I have to say every person I spoke to just couldn't do enough for me, treated myself and my wife with utmost respect, answered all of our questions with such patience. Everyone involved guided us as though they were life long friends, from the warranty advice and service to the financing. My wife and I agree, it has been the best buying experience we have ever had, and Fred Anderson Toyota will be our Toyota Dealership from now on, we thank all of you Sincerely, Paul and Elaine Padgett of Beaufort SC More

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If I get you a crazy deal. My daughter and I went to the dealership for her to test drive a RAV. Brent was very patient with us and as we were getting ready to leave, Brent aske My daughter and I went to the dealership for her to test drive a RAV. Brent was very patient with us and as we were getting ready to leave, Brent asked us if he could get us a crazy deal, would we consider it. There was no way we were leaving with a new RAV. My daughter left with a new RAV. Still not sure how Brent did it. We will be back. More

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Brent did awesome!!! I was nervous about going to Fred Anderson because someone had told me literally on my way there to not go there. So I tried a couple other dealershi I was nervous about going to Fred Anderson because someone had told me literally on my way there to not go there. So I tried a couple other dealerships and ended up at Fred Anderson Toyota anyway and I'm so glad I did! Brent was super knowledgable, helpful, and friendly! I had a tight budget and he worked on getting the price down multiple times and was able to get me into a price range I could afford! I would definitely recommend Brent! More

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Best Car Buying Experience Yet! Fred Anderson Toyota is THE BEST!!!! I wouldn't buy a vehicle anywhere else. I highly recommend Brent Poling. He was very knowledgeable with the produ Fred Anderson Toyota is THE BEST!!!! I wouldn't buy a vehicle anywhere else. I highly recommend Brent Poling. He was very knowledgeable with the products, no sales pressure. Overall it was truly exceptional experience. More

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Great price and excellent customer service Went in to have a recall completed on my 10 year old Camry. Was looking at the new Camry's to see how they have changed and Brent came out to help me Went in to have a recall completed on my 10 year old Camry. Was looking at the new Camry's to see how they have changed and Brent came out to help me. I didn't go in with the intention of buying , but Brent listened to what I would want if I did buy, and guess what - I ended up trading my Camry in on a new one and received an excellent deal. More

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Excellent Experience Very helpful, knowledgeable and great ultimate price. Very busy person, so appreciated the quick response, "no nonsense", quick turnaround and organi Very helpful, knowledgeable and great ultimate price. Very busy person, so appreciated the quick response, "no nonsense", quick turnaround and organized process to get in and out reasonably quickly with a brand new car. Response from the whole team was prompt and quick. Great job by Brent and team. More

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Brent was great! Management needs work. Very busy person so Brent did not waste my time and we got straight down to numbers. I saw on Toyota website they were leasing for $287/mo for SR5 Tac Very busy person so Brent did not waste my time and we got straight down to numbers. I saw on Toyota website they were leasing for $287/mo for SR5 Tacoma w 287 down. That's all me and my credit was spot on for that payment. Management, however, thought it was fun to offer me something in the 400s. Then offered me 330 before I walked out the door. Still not the advertised 287. I returned after shopping another dealership to see if trading my truck in could be worked on the deal. And this is why I don't like dealerships; they must start at a high number and negotiate. Just give me the best price since Toyota has already advertised a price online. They offered me 3300 less than what I owed on my truck and a pmt of 300, 13 over my target. I said great! I pay 13 over for my negative equity sure! Brent put my pay-off into the computer so management should have had it. They then were confused when I tried to confirm all that was due at signing was my first months payment. Brent began to sweat. New deal had to be proposed. I got 330/mo with step tubes and my truck paid off. It was fair but still worse than what I was offered initially for the same deal. Again, Brent was amazing! Management could enrich the car buying process by at least offering a person the advertised price and honoring a quote, no matter what the mix up may have been. Love my cool blue truck. Can't wait to find a name for her. Would be a lot cooler for 300/mo tho. More

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They went above and beyond I was in a tough situation but needed a new car pretty badly. Brent and Alesia worked tirelessly to find a situation that would work for me and I coul I was in a tough situation but needed a new car pretty badly. Brent and Alesia worked tirelessly to find a situation that would work for me and I couldn't be any happier. They both deserve the highest praise for their work. I can't say I've ever wanted to give anyone in a car dealership a hug when I left but I actually gave these 2 a hug. I can't say enough great things about them and I would not hesitate to send anyone to them for their next vehicle. They have a customer for life! More

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