Brett Hoffer
Brett Hoffer at Preferred Auto Illinois Road

Brett Hoffer

Business & Finance Manager

Preferred Auto Illinois Road

5005 Illinois Rd
Fort Wayne, IN 46804

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Brett Hoffer

December 05, 2025

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Employee Rating

The sales team was great but the vehicle service department left me with concerns. The car should have been inspected for issues yet we found a bad tire. Brake rotors were turned instead of being re More

by Rob138z
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Cahill, Bruce Searcy

December 05, 2025

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Employee Rating

This was my first time buying from a dealership, and I was feeling pretty oblivious to how the process works. My man Steve couldn't have made it any easier, along with the rest of the crew. They answered More

by zacharyrhodes7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Cahill, Steve Karbach

December 05, 2025

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This is my second car from Preffered. Steve was friendly, professional, and extremely helpful. He made the whole process easy, answered all my questions, and never pressured me. I’m reall More

by tchanel012
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Cahill, Steve Karbach

November 13, 2025

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Employee Rating

All the staff was wonderful and helpful. But Bruce was the BEST !!!! I bought my last car from you also!! More

by ludmilaroebel
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Searcy

November 03, 2025

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Sale was super easy and Bruce was easy to talk to about the car. Buying was easy and pretty seamless More

by Ajackson1452
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Searcy

June 13, 2025

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Mike is a solid, straightforward guy who is terrific at establishing rapport and trust. Knows his business, not afraid to ask for the close...but didn't try to bamboozle me or sell me anything I didn't wan More

by bbn4me
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jarrad Gettys, Michael Fuentes

June 08, 2025

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Run Run Run don’t even hesitate … Preferred Auto Group will lie to you & mislead you to get the sale. Been trying to resolve an issue since 11/2024….I would never have purchased this vehicle if I hadn’t More

by S Drew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 09, 2025

Preferred Auto Illinois Road responded

I am so sorry that you feel this way. I believe that Preferred Automotive has gone above and beyond to try to help you resolve your issue. We only collect the state sales tax based on what the IRS tells us per their website. We have no control over the State of Arkansas or them charging you again for the sales tax because that is where you registered the vehicle. We have tried several times and spent hours on the phone with the state, trying to get you your money back. 99% of the vehicles we sell are to customers who register their vehicles in the State of Indiana, and the other 1% are in the surrounding states. On average we sell less than 5 vehicles annually throughout the rest of United States. I don't feel you should be frustrated or upset with Preferred Automotive, but the State of Indiana, who is refusing to give your money back or the State of Arkansas who charged you sales tax again.

Jun 12, 2025

S Drew responded

You collected as required by the state of IN….but your dealership told me I had to pay now, but I could get the sales tax back from IN since I was not registering there. That sir was a lie…& if you didn’t know your dealership shouldn’t have told me that. I guess that’s on me…but my review is not a lie!

June 01, 2025

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We recently purchased our 2023 Chevy Suburban and had a great experience from start to finish! Tony was our sales rep, and he was fantastic—knowledgeable, friendly, and never pushy. He made the process smo More

by ASuchland
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Gordon

May 05, 2025

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Employee Rating

Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected. More

by papa.richter9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarrad Gettys, Michael Fuentes

April 24, 2025

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Employee Rating

The staff were all incredibly kind and helpful. I could tell they were being genuine and not trying to cut me a bad deal. Definitely felt comfortable! More

by Vincentwallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Gordon

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