2 Reviews of Brett Osburn
March 04, 2015
SUCKS !! OVER ALL, BRETT DID OK, HE WAS TRYING TO HELP ME. ITS WHEN ALAN STEPPED IN AND TOOK OVER. ALAN WAS RUDE, DEGRADING, AND OVER POWERING. I THINK HE OVER ALL, BRETT DID OK, HE WAS TRYING TO HELP ME. ITS WHEN ALAN STEPPED IN AND TOOK OVER. ALAN WAS RUDE, DEGRADING, AND OVER POWERING. I THINK HE THOUGHT CAUSE I WAS A WOMAN, I KNEW NOTHING. WELL LET ME TELL YOU, APPARENTLY I KNEW TOO MUCH AND HE FELT THREATENED. I OFFERED TO FINISH THE OTHER PARTS THAT WERE NOT FIXED YET, AND HE ACTED LIKE HE ALREADY HAD ALOT OF MONEY INTO IT. I KNOW BETTER AND WHEN WE CAME BACK TO MAKE A DEAL, HE POINTED TO THE VEHICLE, THAT WAS BEING TEST DRIVEN AND SAID " TELL IT BYE BYE, " AND STARTED WAIVING. THAT IS NOT VERY GOOD CUSTOMER SERVICE AS FAR AS I AM CONCERNED. MATT IN THE SERVICE DEPT, WAS THE ONE THAT HELPED ME FIND THIS VEHICLE. HE COMMUNICATED WITH BRETT AND THEY BOTH TRIED TO HELP. WONT BE BACK TO EVEN LOOK AT A VEHICLE IF ALAN IS STILL THERE. I HAVE ALSO TOLD LOTS OF PEOPLE HOW HE ACTED AND I ALSO KNOW OTHER CAR SALESMAN THAT DONT ACT LIKE THAT AND DO GREAT AT THERE JOB. ALAN NEEDS TO FIND A BETTER CALLING IN LIFE AND NOT DEAL WITH PEOPLE.. THANKS, CHRIS More
Other Employees Tagged: MATT BOYER, ALAN OLIVER
September 29, 2014
Happy with our truck!! Brett Osburn did a fantastic job. He listened to our needs and came up with a list of vehicles to look at. After test driving and negotiations, we pu Brett Osburn did a fantastic job. He listened to our needs and came up with a list of vehicles to look at. After test driving and negotiations, we purchased a pre owned GMC Sierra. Zach Ellington took time to explain all the details of the financing process. He answered all of our questions. More
Other Employees Tagged: Zak Ellington