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Brett Paden
Brett Paden at Faulkner Buick GMC West Chester, INC.

Brett Paden

Sales Consultant

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

5.0
119 Reviews
5.0

119 Reviews

Write a Review

Dealership Experience

15 yrs, 7 mos

119 Reviews of Brett Paden

July 04, 2025

Dealership Rating
Employee Rating

Brett and the rest of the staff were amazing! The whole prose was so short! More

by BELLCHRIS86
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: The young finance guy!

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Jul 07, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We're so glad to hear that Brett and the team made your experience a smooth and quick one. We know your time is valuable, and it's great to hear everything went efficiently. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

July 02, 2025

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Great service. Good communication and completion when promised. Rusty responsive and professional. Confidently can recommend Faulkner service. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Rusty Miller

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Jul 03, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words and recommendation. We're glad to hear you had a great experience with our service team and that Rusty provided professional and responsive care. We truly appreciate your confidence in us and look forward to assisting you again in the future.

July 01, 2025

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Just purchased new vehicle from Brett Paden and the experience was great. Brett was very professional and knowledgeable. Would confidently recommend Brett and Faulkner GMC, West Chester, PA. More

by SHELBELLDANIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

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Jul 01, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Daniel, Thank you so much for the great review! We’re thrilled to hear you had such a positive experience working with Brett on your new vehicle purchase. He truly takes pride in offering knowledgeable and professional service, and we’re glad that came through. We appreciate your recommendation and are grateful you chose Faulkner GMC of West Chester. Enjoy your new vehicle, and don’t hesitate to reach out if you ever need anything down the road!

June 30, 2025

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This is my third vehicle purchase from Brett and the team at Faulkner. Always a great experience and extremely fair deal! Thanks Brett! More

by DJ.HERR10
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Jul 01, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you DJ for your continued trust and support. We’re thrilled to hear that Brett and the team delivered another great experience and fair deal. We truly appreciate your loyalty and look forward to helping you with your next vehicle when the time comes. Enjoy your new ride

June 29, 2025

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This is my third purchase from Brett at Faulkner GMC, I am always well taken care of and have now had three wonderful purchase experiences. More

by DJ.HERR10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 01, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty and support, DJ. We're thrilled to hear that Brett has provided you with three great purchase experiences. It means a lot to us that you keep coming back and trust us to take care of you. Enjoy your new vehicle and we look forward to helping you again in the future.

June 27, 2025

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Sales and Service are top notch! Brett and Vince helped me with the most frustrating situation where the engine in my 2024 had to be completely replaced. Between hounding GMC and g More

by ERIC.HORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Calvacante

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Jul 01, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience, Eric. We're sorry to hear about the challenges with your 2024 engine but glad Brett and Vince were able to support you through it. Providing excellent customer service and making sure you had reliable transportation during the process is very important to us. We appreciate your patience and trust, and we're here for you anytime you need us.

June 21, 2025

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Brett showed professionalism and knowledge while listening to my concerns on the new truck. He kept in contact with during the 1st test ride until I signed the papers. More

by pat3491
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Pat. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

June 15, 2025

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Brett was absolutely wonderful, he made the process easy and affordable. I would recommend this dealership to a friend. More

by MADYBURNS99
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

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Jun 16, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words, Mady! We're thrilled to hear that Brett made the process easy and affordable for you. Your recommendation means a lot to us, and we look forward to helping your friends too!

June 03, 2025

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Brett was very efficient, knowledgeable and easy to work with. He was very clear on my needs More

by JOE.IAVARONE
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli , Sarah

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Jun 03, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you, Joe! We're glad to hear Brett provided such efficient and knowledgeable service. It's great to know he clearly understood your needs and made the process easy. We appreciate your feedback and hope to work with you again in the future!

June 03, 2025

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Brett and John were very nice and personable. Knowledgeable about my truck and my options. I didn’t feel like I was treated in a way that I needed to bring my husband! I have never been treated s More

by KESPOSITO28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

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Jun 04, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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