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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.8
675 Reviews
Call Dealership (740) 392-2222
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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675 Reviews of Donley Ford of Mt. Vernon

April 16, 2024

I bought my 2015 Chevy Equinox at Donley in Mt Vernon. They treated me like a king. I have all of my service for the Equinox done there and they do a great job! More

by frenchie067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
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Helpful
February 03, 2023

I took my F150 in for a starter issue. They did nothing and said nothing was wrong. The starter will barely crank when hot but is fine when cold. They would not warranty the starter and it More

by NHRAFAN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
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Helpful
January 02, 2023

Alicia was great and kept me updated through the process and made sure we got our new car in time. More

by anwest17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Childs, Gabe Atherton
Report | Print
Jan 03, 2023 -

Donley Ford of Mt. Vernon responded

Thank you for your feedback. We are so happy that your experience with Alicia and the team here in Mount Vernon was a positive one. It was a pleasure helping you and we look forward to seeing you again in the future! Enjoy your new ride!

Helpful
December 30, 2022

Brain took care in finding the vehicle that meet all the requirements except for 1 More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Antill, Jeffrey Renner
Report | Print
Jan 02, 2023 -

Donley Ford of Mt. Vernon responded

Thank you for your feedback Wayne! We appreciate your business and look forward to working with you again in the future. Enjoy that New Ford!

Helpful
December 29, 2022

We had a great experience, worked with us and got us out the door quickly. More

by Loveusnow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bennett, Alicia Childs
Report | Print
Dec 30, 2022 -

Donley Ford of Mt. Vernon responded

Thank you so much for your review. We truly appreciate you and are so glad to hear you were happy with your experience here. Please don't hesitate to reach out if you need anything. Enjoy that jeep!

Helpful
December 28, 2022

Everyone was very easy to work and they helped find the vehicle I wanted . Thanks. More

by Mjenjob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Alicia Childs
Report | Print
Dec 29, 2022 -

Donley Ford of Mt. Vernon responded

Thank you so much for your review. We are so happy to have been able to meet your expecations. We appreciate you choosing Donley and hope to see you again in the future. Enjoy your new wheels!

Helpful
December 28, 2022

Once again, the service department hit it out of the ballpark. Leah and Tina were friendly and so helpful (like always), and the service guys were awesome. I brought my Fleet truck in for service, and i More

by jjewell2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah & Tina
Report | Print
Dec 29, 2022 -

Donley Ford of Mt. Vernon responded

Thank you so much for your kind words. Our service department works so hard to make sure we are convenient and timely while we have your vehicle. Please don't hesitate to reach our if you need anything. We appreciate your business and look forward to seeing you again in the future.

Helpful
December 24, 2022

Well, I haven't even made my first payment yet and it's going to another dealership for a new fuel pump that's gonna cost me $900... Especially after they said it was blue dot certified and then ended up p More

by cindycousin17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Casebolt
Report | Print
Dec 26, 2022 -

Donley Ford of Mt. Vernon responded

Hi Cindy! We are sorry to hear you are having some issues with the Durango. Jim is going to be giving you a call to see what we can do to help.

Helpful
December 22, 2022

Just the one little hiccup that had nothing to do with Alicia. She was off sick. More

by rastaelway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Brad Bennett, Alicia Childs
Report | Print
Dec 29, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your feedback. We are happy to have been able to earn your busines and hope to see you again in the future. Enjoy that Genesis!!

Helpful
December 20, 2022

Great and easy buying experience. Couldn't be more pleased with both the quality of the used truck I purchased and the commitment of their employees to a fair deal. More

by Rivertrailcrossing
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alicia Childs
Report | Print
Dec 21, 2022 -

Donley Ford of Mt. Vernon responded

Thank you so much for you feedback. We are so happy that your experience here at Donley and working with Alicia was a positive one. Please don't hesitate to reach out if you need anything. We hope to see you again in the future. Enjoy you new ride!

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