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Dealership Experience
25 yrs, 6 mos
Industry Experience
25 yrs, 6 mos
Languages Spoken
English
98 Reviews of Brian Beck
March 12, 2024
Our experience was disastrous. The new CRV's computer failed and they diddled around replacing it. Then, the service department didn't know to update the settings; apparently, only The new CRV's computer failed and they diddled around replacing it. Then, the service department didn't know to update the settings; apparently, only the sales department knew to do that. Along the way, different people no-showed for appointments made an hour earlier. Finally, the car was working. We then received a form that seems to imply that they didn't secure a loan because our 840+ credit score wasn't good enough. I think the car technically belongs to them, and we may just give it back. Good riddance. More
by horrified
Other Employees Tagged: Kevin McDaniel
November 10, 2022
Brand new 2022 Ridgeline bought at a different dealership. With 100 miles on the truck a lower windshield facia plastic panel was missing so I stopped in to have a new panel ordered. I had to conv dealership. With 100 miles on the truck a lower windshield facia plastic panel was missing so I stopped in to have a new panel ordered. I had to convince the service department that it was covered by warranty because it was a week old. The service tech said I should take it back to where I bought it. Finally convinced him that was irrelevant. Ordered the $7 item and was told it'd take 3 days to come in and they'd call me. A week and half later I stopped in and was told it'd been in for over a week and they had no idea why I wasn't called. Picked up the part and no one offered to install it for me. I won't be back. Shame since I've bought many Honda's from this dealership. I don't know what's changed but it's an awful place to shop. I bought the Ridgeline elsewhere (same truck - same model) for $7,300 less than what this dealer quoted. More
by DONPARDEN
Verified CustomerOther Employees Tagged: Kevin McDaniel
October 01, 2022
I depend on the service center for all my service needs an questions.At the time of the of the need or they will get back with me as soon as they can. The service center does a great job for me. an questions.At the time of the of the need or they will get back with me as soon as they can. The service center does a great job for me. More
by ODLANDERII
Other Employees Tagged: Kevin McDaniel, Lamont Hawthorne
July 21, 2022
Indy Honda has always treated me like I was the only person to need service on that day. The personal are very friendly and informative about what my car needs to have done to assure me it will run perf person to need service on that day. The personal are very friendly and informative about what my car needs to have done to assure me it will run perfectly. More
by SUSANEJONES2003
Other Employees Tagged: Kevin McDaniel
September 20, 2021
Brian Beck was a very helpful salesman. He told me when the car would be in. It actually came in a couple days earlier. He let me know as soon as it came in. He was very nice and cares about what I wanted. the car would be in. It actually came in a couple days earlier. He let me know as soon as it came in. He was very nice and cares about what I wanted. I absolutely love my 2022 Honda Civic EX More
by PEBBLES053081
September 02, 2021
the finance guy was absolutely not professional,how I wish I still remembered his name and he need to do a better job in future wish I still remembered his name and he need to do a better job in future More
by DEFLONDUSH
Other Employees Tagged: Jason Nowling , Jason Nowling was the guy I'm talking about
August 09, 2021
I appreciated working out all the details via emails so the actual purchase went smoothly and quickly. Brian was very quick to respond when I had any questions. the actual purchase went smoothly and quickly. Brian was very quick to respond when I had any questions. More
by KEN.NANCY62
Other Employees Tagged: Justin Schoettle
May 07, 2021
My family has being dealing with Brian Beck for several years now. Have leased and purchased both. ALWAYS a great experience... He has always went above and beyond. THANK YOU BRIAN !!! years now. Have leased and purchased both. ALWAYS a great experience... He has always went above and beyond. THANK YOU BRIAN !!! More
by RASUITER
April 23, 2021
I am satisfied with my experience at Indy Honda. Our salesman, Brian Beck was Outstanding. He is friendly and knowledgeable and made the experience stress free. I would recommend him to our friends and salesman, Brian Beck was Outstanding. He is friendly and knowledgeable and made the experience stress free. I would recommend him to our friends and family. I love my new Honda! More
by MALINDAHART
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