Brian Breidegam
Brian Breidegam at Mercedes-Benz of Sudbury

Brian Breidegam

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

4.9
208 Reviews
4.9

208 Reviews

Write a Review

208 Reviews of Brian Breidegam

May 22, 2026

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Employee Rating

Had a service B appointment on 5/18, arrived a little early, got checked in right away. This was a wait visit, so I spent time in the clean and comfortable lounge reading, having coffee and good conversa More

by tunez02
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2026

Mercedes-Benz of Sudbury responded

Thank you! We hope to be of service to you again!

April 20, 2026

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Excellent, timely service, with great communication. Fred Romsey always goes out of his way to determine what service is requiired, and make certain that it's provided. More

by dave.bernstein
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Recommend Dealer
Yes

Other Employees Tagged: Fred Romsey

Apr 24, 2026

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

February 11, 2026

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Brian was attentive. He kept us fully informed of the process and timing of the work. Ready to answer any question. Good attitude. More

by charles
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Recommend Dealer
Yes

December 03, 2025

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Everyone at the dealership is wonderful. I appreciate the updates I received. Lilo has been my service manager, he is the best! More

by dianevalentino
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Recommend Dealer
Yes
Dec 31, 2025

Mercedes-Benz of Sudbury responded

Thank you for your wonderful review, dianevalentino! We're thrilled to hear that you found everyone at the dealership to be wonderful and that Lilo provided you with the best service. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future!

November 16, 2025

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Service was good. I would have liked to review my invoice with the service advisor. the advisor was on the phone with another customer and I was taken care of by anoth More

by Jujudi054
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Recommend Dealer
Yes

Other Employees Tagged: Technician

Nov 17, 2025

Mercedes-Benz of Sudbury responded

Thank you for sharing your feedback. We’re glad you appreciated the service and detailing and we apologize for the communication gap regarding your invoice. We will address this with our team to ensure smoother future interactions. Thank you again for choosing Mercedes-Benz of Sudbury!

November 05, 2025

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Brian is very organized, polite and knowledgeable. The service is very customer friendly and easy going. More

by anette.stilz
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Recommend Dealer
Yes
Nov 06, 2025

Mercedes-Benz of Sudbury responded

Anette, we're glad to hear that Brian made your experience so positive and efficient! Thank you for choosing Mercedes-Benz of Sudbury and for sharing your feedback. Safe travels!

October 24, 2025

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Very pleased with the service Manny provided Very professional, courteous and helpful 5 star professional! More

by YA1776
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Recommend Dealer
Yes

Other Employees Tagged: Lilo Aho, Manny D’Ambrosio

October 10, 2025

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Showed up on a Saturday with a tire issue but they checked the car out and found a bad suspension problem. Covered under extended warranty, provided a loaner and had us on the road on Monday. Pleased More

by Mccabet
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Recommend Dealer
Yes
Oct 10, 2025

Mercedes-Benz of Sudbury responded

We appreciate your feedback! We're happy to hear that our team could assist you quickly and efficiently at Mercedes-Benz of Sudbury. Safe travels!

September 30, 2025

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Employee Rating

Always great experience. Daniel assisted me today on service appointment - easy drop off & service done on time as requested. Continue to be very happy at herb chambers merce More

by Jane
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Recommend Dealer
Yes
Sep 30, 2025

Mercedes-Benz of Sudbury responded

Jane, thank you for choosing Mercedes-Benz of Sudbury and for sharing your experience with Daniel and the team. We truly appreciate your support and look forward to your next visit! Safe travels!

September 29, 2025

Dealership Rating
Employee Rating

I have my car serviced one a year. Service with Brain at Sudbury was excellent. More

by TS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 30, 2025

Mercedes-Benz of Sudbury responded

Thank you for the five-star rating! The team looks forward to working with you again! – Mercedes-Benz of Sudbury

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