- John
Shop and personal all top knotch. Parking lot immaculate building same . all personal same. Nice job .keep up the good work.thank you all for your commitment.
Read More
Jan 25, 2021 -
Mercedes-Benz of Natick responded
John - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Mercedes-Benz of Natick experience. We're so pleased to hear that our team proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Natick team
- dms971
The service area is very professional. The staff is always friendly, service coordinators helpful. This was my second time dealing with Fred and he is always pleasant, informative and helpful. You make it so easy.
Read More
Dec 28, 2020 -
Mercedes-Benz of Natick responded
dms971 - Thank you for posting such an awesome review! We appreciate you taking the time to share your experience with Fred and the rest of our team. A terrific guest experience is what we aim for each and every time and Fred is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! - Mercedes-Ben of Natick team
- alcimateo
Always great service and amazing attention to destabilize in every aspect I would recommend the Mercedes benz of Natick to anyone that has luxury vehicles
Read More
Dec 24, 2020 -
Mercedes-Benz of Natick responded
alcimateo - Thank you so much for your feedback on your recent experience with our service department! We take pride in providing exceptional customer service and we're so happy our team was able to do exactly that. Thank you for your comments and your continued loyalty! - Mercedes-Benz of Natick team
- cathybelliduffy
I've known Fred Romsey for well over 30 years and have always requested him as a Service Advisor. Fred is knowledgeable of every aspect of the Mercedes vehicle and has always provided me with excellent service.
Read More
Dec 22, 2020 -
Mercedes-Benz of Natick responded
cathybelliduffy - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team and to Fred. Thank you for your continued business and please let us know if there is anything we can help you with! - Mercedes-Benz of Natick team
- johnsten
They always are courteous and helpful. Would not go anywhere else. Service is always top notch there. I feel like they truly want to help me.
Read More
Dec 22, 2020 -
Mercedes-Benz of Natick responded
johnsten - Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Please let us know if there is anything we can assist you with in the future! - Mercedes-Benz of Natick team
- connollyjoseph
Courteous and efficient . Fred Romsey is the consummate professional .Always dependable and to the point. I have not been disappointed in my dealings with Fred over the past 13 years!
Read More
Dec 15, 2020 -
connollyjoseph responded
Keep up what you are doing. Happy Holidays.
Sincerely,
Joe Connolly/Connolly & Associates,Inc.
Dec 15, 2020 -
Mercedes-Benz of Natick responded
connollyjoseph - Thank you! The continuous return of previous customers is the ultimate compliment! We are very flattered and we value your loyalty to our team and your kind words about Fred. Thank you for your continued business and please let us know if there is anything we can help you with. - Mercedes-Benz of Natick team
- rnewis
Again Mercedes Benz of Natick is truely a great place to buy and service your car .
All quality personal and service is outstanding ..keepup the great work !!
Read More
Other Employees Tagged:
Steve Boston
, Andrew White -Service Dept.
Dec 10, 2020 -
Mercedes-Benz of Natick responded
rnewis - Wow, thank you for the wonderful review! We're so glad to know our team was able to provide you with such a positive experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again! - Mercedes-Benz of Natick team
- edhillback
Consistently excellent! Fred R. knows us and our cars very well and anticipates our needs and those of our cars. Cars are clean and done on time.
Read More
Dec 10, 2020 -
Mercedes-Benz of Natick responded
edhillback - Thank you for taking the time to share this wonderful recommendation! Our number one goal is providing an exceptional customer experience. We're so happy to know that this is continuously achieved during your visits with Fred. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Mercedes-Benz of Natick team
- Morecis
We have been customers of this dealership for 20 years. Frederick Romsey is the best service representative we have ever had! He was extremely attentive to our service needs making sure no detail was missed. We have two cars serviced here so it is very important that we have confidence in the quality of the work as well. Mercedes Benz of Natick gets the job done for us!
Read More
Dec 09, 2020 -
Mercedes-Benz of Natick responded
Morecis - First, we would like to thank you for your loyalty to our dealership! Secondly, thank you for taking the time to write this review! Fred's commitment to excellence is always in the forefront and we're so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come. - Mercedes-Benz of Natick team
- jsheehan0
Friendly and courteous, excellent intake and follow up. Great service dept all around. And Front Desk receptionist at main entrance awesome! I think her name is Sharon.
Read More
Sign In
Helpful 
